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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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September 19, 2016

waiting I dropped of my car Thursday at 3 p.m. to get my car fixed. I was told that they could possibly squeeze me in that day, but I said no worries, I can More

by DANISIMMONSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sep 26, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to write your review. We strive on taking care of our customers but have missed our mark. Your time is truly important to us! We apologize for not meeting the promised delivery time and thank you for speaking with our service manager Greg as your feedback is our only way of improving. We unfortunately are unable to make up the time you waited here but would love you to enjoy a dinner on us for all the inconvenience! I will be sending you a note in the mail and again please do not hesitate to contact us anytime we can assist you! Thank you so much! Kristina Fenech Customer Relations Specialist (904)436-6304

September 17, 2016

best choice to maintain your vehicle Getting my 2010 F150 serviced is not a recreational activity. I don't go to the Ford dealership to have fun. Let all maintenance, it's a chore. How More

by David Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us! We are happy to hear that you had a good experience with us. We always want to be sure that our customers are well taken care of. We look forward to the opportunity to serve you again in the future!

September 16, 2016

fast lane service great service friendly people was able to get in and out without much delay. bozard lincoln was a great experience both buying and their service would More

by HOTDOGHAVN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a good experience while here with us. We always want to be sure that our customers get nothing but the best and are well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

September 13, 2016

Flawless! Nate and his team made our Service trip stress free and painless. He stayed in constant communication with me throughout the process and handled the R More

by HURTISWYCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Sep 13, 2016 -

Bozard Ford Lincoln responded

Nathan is awesome, he is always sure that our customers get nothing but the best. Thank you for taking the time to share your experience with us and we look forward to serving you again in the future!

September 13, 2016

Loss of MPG after Enjector Cleaning. The service was quick and great except that I was told that I needed to get my Fuel enjectors cleaned. The problem now is my gas millage around town More

by gsweat1265
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We look forward the opportunity to serve you again in the future!

September 13, 2016

Excellent and timely Great group of advisors that work well together. Very proactive on making progress and customer care. You can tell people enjoy working there. I'll be More

by EKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Bozard Ford Lincoln responded

Great to hear! We always want to be sure our customers get nothing but the best and are well taken care of. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 13, 2016

Fast, friendly service Greeted promptly, kept informed, service performed very well and very fast. I recommend this dealer and will be back the next time service is due. More

by happy customer in FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Bozard Ford Lincoln responded

Colby and Crystal are great! We are happy to hear that you had a great experience while here with us! We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

September 12, 2016

Service Based Dealer Loved the ease of setting up an appointment with the service department via the website--including scheduling courtesy car service--which, by the way More

by LSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
Sep 12, 2016 -

Bozard Ford Lincoln responded

Alex is great! He always wants to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 12, 2016

goes beyond the call of duty I have owned a ford for over 30 years and the service you receive from the team at Bozard Ford goes beyond the call of duty. Especially, Marcia in the More

by EXPLORINGFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Bozard Ford Lincoln responded

Marcia is fantastic! We are so pleased to hear that you had a great experience while her with us. Marcia always wants to be sure that our customers get nothing but the best. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

September 12, 2016

Great service Had grest service with coby. Our service was taken care of and we love coming there. Are looking at new car maybe. Thank you n More

by toni pfister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us. We are glad to hear that you had a pleasant visit with us and we look forward to the opportunity to serve you again in the future!

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