Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews of Bozard Ford Lincoln - Service Center
Sonya is incredible! Had a problem turning over my engine when starting it after leaving it at MCO for ten days! Drove straight to Bozard quick lane on our way home to Ja Had a problem turning over my engine when starting it after leaving it at MCO for ten days! Drove straight to Bozard quick lane on our way home to Jax and hoped they could do a battery test. Sonya wound up getting me a new battery on the spot within 10 minutes! Excellent service! More
Fast response and thorough, professional work I own a 2011 Lincoln MKZ that I purchased new at another dealer. I brought the car to Bozard for an oil change and a maintenance check on the right f I own a 2011 Lincoln MKZ that I purchased new at another dealer. I brought the car to Bozard for an oil change and a maintenance check on the right front for an intermittent noise. While the noise was minor, I wanted to insure the car was safe. Bozard informed me that the right front shock needed to be replaced. I agreed and had the work done; however, the noise came back. When I contacted Bozard about the noise, they took immediate action and had me bring the car back. They replaced a control arm (an expensive repair) at no cost to me.. Their service was timely and professional. Their attitude was highly professional, from the service manager on down. Some dealers would have tried to make excuses for the noise and tried to charge me, but Bozard stands behind their work - 100%. I will use Bozard exclusively for all of my service. More
Best service I have ever had! I had to bring my vehicle in for a repair, from the time I walked through the door until the time I left, I was treated with respect and honesty. They I had to bring my vehicle in for a repair, from the time I walked through the door until the time I left, I was treated with respect and honesty. They even washed and vacuumed my vehicle. I have never been to a dealership and been treated so well! More
Service Had issue with service contract that was purchased with car. Shawn (finance) took care of issue and all was good. The time spent was painless. Had issue with service contract that was purchased with car. Shawn (finance) took care of issue and all was good. The time spent was painless. More
Extremely satisfied customer Called and got an appointment for a couple warranty issues. I was given a "new" loaner while my MKC was repaired (had to wait one day for an ordered Called and got an appointment for a couple warranty issues. I was given a "new" loaner while my MKC was repaired (had to wait one day for an ordered part.) Marcia was extremely helpful and professional in handling my issues. This is my first Bozard purchase because I recently moved to FL. It will not be my last. More
I was very pleased I love the way the service department takes care of there customers. When you have problems they are willing to help in any way. I love their help. I love the way the service department takes care of there customers. When you have problems they are willing to help in any way. I love their help. More
Rock star service department Bozard Ford recently performed troubleshooting and repair on my F150. They resolved my issue without trying to sell me anything I did not need. Picked Bozard Ford recently performed troubleshooting and repair on my F150. They resolved my issue without trying to sell me anything I did not need. Picked up a clean and vacuumed ride. If you need service, go see Crystal. Thanks for the ride Christian. More
Great Service Department!!! I am very impressed with the service department. The service advisors are very professional and transparent about the work needed. My truck was fixe I am very impressed with the service department. The service advisors are very professional and transparent about the work needed. My truck was fixed quickly and delivered at the time they promised. Great job Bozard Ford! More
Great service I was very happy with the service I received. Marcia Nelson took care of me and went above and beyond what she needed too. Everything I needed she sho I was very happy with the service I received. Marcia Nelson took care of me and went above and beyond what she needed too. Everything I needed she showed concern and made sure everything was taken care of. More
Amazing experience. Very well run dealership. Appointment was right on time. Greeted enthusiastically. The loner car was very convient. We did the Lincoln date night and the experience was second Appointment was right on time. Greeted enthusiastically. The loner car was very convient. We did the Lincoln date night and the experience was second to none. Wonderful restaurant. More