Bozard Ford Lincoln - Service Center

Superior Customer Service On very short notice, and during an especially busy time, Marcia was able to fit me in for warranty service and made the entire experience painless. On very short notice, and during an especially busy time, Marcia was able to fit me in for warranty service and made the entire experience painless. This was by far the best service experience i have ever had and it is clear that Marcia and Bozard put their customers first. Thanks again Marcia!!! More

Service I bring my Charger in for a oil change, always fast and friendly and they clean my car, fair prices definitely well worth the drive out to them I bring my Charger in for a oil change, always fast and friendly and they clean my car, fair prices definitely well worth the drive out to them More

Quick, friendly service Brought my 2012 Mustang in for a service recall. While there, had Board do a full synthetic oil change and a tire rotation. They had me in and out, wi Brought my 2012 Mustang in for a service recall. While there, had Board do a full synthetic oil change and a tire rotation. They had me in and out, with my freshly washed vehicle in 2 hours. Very happy. More

Service Department Blows Everyone Else Out of the Water! As always, the Colby Clarke (my service representative) exceeded my expectations and went above and beyond in every aspect of my last service appointm As always, the Colby Clarke (my service representative) exceeded my expectations and went above and beyond in every aspect of my last service appointment. My driver's seat lumbar support was broken when I purchased the used car and needed to be ordered once I brought it to their attention. Colby let me know once the part arrived and was able to schedule an appointment for me immediately. I was prepared for a 4 hour (at least) appointment, and intended to stay in the area looking at new cars, and visiting the store next door. Imagine how pleasantly surprised I was when I discovered they were able to complete my vehicle in 3 hours. They MUST have pulled my car in and went to work immediately to complete the task that well, and that quickly! It was no simple task, I'm sure. Mr. Clarke took amazing care of me and always does. I had briefly mentioned to him that the previous owner (my car is new to me, but used) was a heavy smoker and I was having trouble with getting the smell out. He asked if I would like them to help with that issue by using a citrus spray, which of course I said yes to, and it worked wonderfully. Fresh and clean smell to go along with my perfectly fixed car, and beautiful clean exterior and interior. The scent was something he went out of his way to make sure was done (he didn't have to), which made me feel wonderful because it showed how much he cared and simply wanted to make sure I was as happy with the car as I could be. Because Colby constantly surprises me with going above the call of duty, I will never take my car anywhere or TO anyone else! Colby Clarke and the rest of the Bozard Ford Lincoln family are so pleasant to deal with each time. They truly take the anxiety out of car buying and maintenance! LOVE them!! More

A+ Experience!!!! Piper was the employee who helped me, she went above and beyond to resolve my problem with my Ford Escape!!! Every staff member I encountered during m Piper was the employee who helped me, she went above and beyond to resolve my problem with my Ford Escape!!! Every staff member I encountered during my visit was so upbeat and happy !!! I so wished I would of found you guys prior to my purchase with Carmax. My next purchase will for sure be with you guys !!! Keep up the great work !!!:) More

Synthetic Oil Change & Tire a Rotation My appointment time was 6:00 pm. Car was taken into garage 5:59 pm. Service advisor pleasant. Car completed in a timely manner. Car washed. Experience My appointment time was 6:00 pm. Car was taken into garage 5:59 pm. Service advisor pleasant. Car completed in a timely manner. Car washed. Experience overall excellent. More

Professional, courteous, and knowledgeable Always a great experience, everyone is friendly and ready to help? Waiting area is clean and refreshments are offered. I recommend this service to eve Always a great experience, everyone is friendly and ready to help? Waiting area is clean and refreshments are offered. I recommend this service to everyone who needs auto work. More

Great service Team made an appointment for my window tinting, got me right in and I was on the road in just over an hour. fast, professional and pleasant. Team made an appointment for my window tinting, got me right in and I was on the road in just over an hour. fast, professional and pleasant. More

Kudos to Crystal We are from Georgia and were in St Augustine for vacation when my daughters car started having an issue. I had the pleasure of dealing with Crystal w We are from Georgia and were in St Augustine for vacation when my daughters car started having an issue. I had the pleasure of dealing with Crystal who was professional and very courteous. She kept me updated throughout the whole process. Due to the commitment and service of Crystal we will be making the trip back to Bozard Ford to give them an opportunity on our next vehicle purchase. More

Service I had my MKX in for warranty work and as always the experience was beyond my expectations. Tanya Tomanek (Lincoln Rep) and Marcia Nelson (asst. Servic I had my MKX in for warranty work and as always the experience was beyond my expectations. Tanya Tomanek (Lincoln Rep) and Marcia Nelson (asst. Service Mgr) listened to what the issue was and made sure I was taken care of. I have been to numerous dealerships over the years and I have to say without a doubt Bozard is the best. When you have great employees who genuinely care, it shows. More