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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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June 30, 2016

Quick efficient and polite Always a good experience. Service department is clean well organized and professional in all aspects. Would recommend anyone to take their car to boza More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
Jul 01, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are pleased to hear that Colby took great care of you. We always want to be sure our customers get nothing but the best! We look forward to the opportunity to serve you again in the future!

June 29, 2016

Wend above and beyond In May I brought my Ford Escape in for a service issue. As they usually do, they sent my car through the wash and gave it a vacuum so it would look ni More

by HNaughton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jiles
Jun 30, 2016 -

Bozard Ford Lincoln responded

Giles is awesome! We are so happy to hear he took such great care of you! Here at Bozard we always want to be sure our customers are nothing short of happy and well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

June 28, 2016

A dealership that Cares!!!! I want to say how pleased I am with the service I recently received from Bozard Ford. I came to the dealership as I had some small issues that needed More

by kgould49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nathan Diddy, Greg Brown
Jun 28, 2016 -

Bozard Ford Lincoln responded

Greg is great, he always wants to be sure to make sure our customers are well taken care of! We are so happy that you had a great experience while here with us! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

June 27, 2016

Excellence and customer care Bottom line...they listen, pay attention to detail and provide awesome customer service ....the kind that creates loyalty. I have purchased a car he More

by StarStamps
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Jun 28, 2016 -

Bozard Ford Lincoln responded

Piper, Colby, Nate, Crystal and Sharyl are all fantastic! We are so pleased to hear that you always have such a great experience while here with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

June 27, 2016

HORRIBLE time consuming SERVICE DEPT. experience Because of all the problems we had, that are STILL NOT RESOLVED....We have decided to sell our car and get a new vehicle from a different dealer. You More

by sandypaws
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colby Clarke, & The service manager.
June 27, 2016

Top notch First class service. Always prompt, courteous, friendly. I don't take my vehicles any where else. My daughter bought her suv at Bozard and got exce More

by rlrahe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall the advisors name.
Jun 28, 2016 -

Bozard Ford Lincoln responded

We are glad to hear you always have a great experience with us! Thank you for choosing us each time! We look forward to the opportunity to serve you again in the future!

June 26, 2016

F350 Had Extensive Offroad Damage - Handled Quickly! My truck suffered some unfortunate damage from an off road excursion. After being brought in by Ford Roadside Assistance it was immediately taken in a More

by Tom Dennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Bozard Ford Lincoln responded

Marcia is wonderful! We are happy to hear that she took great care of you while your vehicle was in for service with us! She always wants to be sure her customers are well taken care of and in the know while the vehicle is being serviced. Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

June 26, 2016

Navigator repair A quick analysis of the issue with my Lincoln Navigator is on par with this dealership. I was then able to move forward with repairs in a timely fas More

by rickakam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear you had a good experience while here with us! We always want to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

June 25, 2016

Backed-up wait time at posted opening. Please change the posting of your hours of operation from 7 a.m. to 6:30. The other day I arrived at 6:55 to find that 10 cars had already been admit More

by skip
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
June 23, 2016

Treated like a friend, not just a customer We always turn to Marcia Nelson for service on our vehicles. Marcia treats us like friends, not just customers. It is wonderful to have a service de More

by mkclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2016 -

Bozard Ford Lincoln responded

Marcia is great! We are glad to hear that you had a great experience while here with us! Marcia always wants to be sure that her customers get nothing but the best while here, thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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