Bozard Ford Lincoln - Service Center

Great Sales and Service Department. Treat you right. This is the best dealership I have ever bought an automobile from an I have delt with a lot of them in my 75 years. The sales and service department a This is the best dealership I have ever bought an automobile from an I have delt with a lot of them in my 75 years. The sales and service department are both great. Wouldn't trade anywhere else and I drive 50 miles to get my truck serviced. Just like the way everyone there treats you. They Know How To Run A Dealership. More

Fantastic Service! Best service I have ever gotten from any dealership. I live in Ponte Vedra and when I had a problem with my car they brought me a clean loaner with Best service I have ever gotten from any dealership. I live in Ponte Vedra and when I had a problem with my car they brought me a clean loaner with a full tank of gas and picked up my car. When it was fixed they delivered it back to my front door with a full tank of gas and clean inside and out.You can't get better than that! Tanya was fantastic and also gave me some tips about safely on my GPS. I would highly recommend Bozard to anyone looking for a car. We will definitely continue to get our cars from Bozard! Thank you, Kathy More

Fixing Synch Alex did a great job of getting us scheduled, identifying and resolving the problem and clearly communicating process and timelines. Always impressed Alex did a great job of getting us scheduled, identifying and resolving the problem and clearly communicating process and timelines. Always impressed with the team at Bozard especially Alex - he is our 'go to' Bozard Service guy! More

repairs to radio buttons, and rear defrost The Service center was excellent. Everyone was friendly, and professional. They kept me in contact through the whole process. I worked with Nathan The Service center was excellent. Everyone was friendly, and professional. They kept me in contact through the whole process. I worked with Nathan and Crystal, who both helped me to get my issues with the truck resolved in a timely manner. 2 thumbs up!! Thanks Bozard Ford!! More

First Class Service An issue arose with my MKZ while on travel in Virginia. I telephonically contacted Bozard and they provided me with guidance that allowed me to get b An issue arose with my MKZ while on travel in Virginia. I telephonically contacted Bozard and they provided me with guidance that allowed me to get back home to Florida. I made a service appointment during that telcall and brought my MKZ in immediately upon my return. They provided a loaner car which I had for several days as a part had to be ordered. My vehicle was serviced well within the timre frame expected with all problems corrected and within warranty. I purchased my MKZ and have had it service only there ever since. It is truly a top flight operation throughout and an outstanding representative of the Ford/Lincoln family. More

Exceptional customer care Everyone at the dealership is always responsive to their customers needs. We are always greeted by our names and offered an appropriate beverage. Th Everyone at the dealership is always responsive to their customers needs. We are always greeted by our names and offered an appropriate beverage. The service department is always prompt and keeps us updated. More

this time the problem was finally fixed have been telling them for almost 2 yrs that there was a problem with the transmission this time the receptionist said there was a recall. The service have been telling them for almost 2 yrs that there was a problem with the transmission this time the receptionist said there was a recall. The service people said sort of, not sure if it was recalled or not but my car finally shifts with out a shimmy. I was ready to trade it in for a Honda More

MKX SYNC FIXED Marcia was most helpful getting the needed part quickly and keeping me informed. Received a loaner car and my MKX was fixed in one day. Marcia was most helpful getting the needed part quickly and keeping me informed. Received a loaner car and my MKX was fixed in one day. More

Amazing service! Had a problem with my car. Called and they got it all handled in a days time. They took my car in and got me a rental all quickly so I could get back Had a problem with my car. Called and they got it all handled in a days time. They took my car in and got me a rental all quickly so I could get back to work. Extremely satisfied . Would recomend to anyone. More

Driver Seat track repair and new brakes all the way around Great customer service on a first name basis. Repair work done before promised time and met all expectations. Jeff Sparks and Bozard have taken care o Great customer service on a first name basis. Repair work done before promised time and met all expectations. Jeff Sparks and Bozard have taken care of my family and myself for years, will always recommend them. More