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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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May 12, 2016

Awesomesauce Crystal services my car for an oil change and tire rotation. She is always professional and caring. I never take my car anywhere else because she take More

by hartleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Bozard Ford Lincoln responded

Crystal is wonderful! She always wants to be sure that our customers are very well taken care of and happy! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

May 12, 2016

did Great! Jeff Sparks always takes excellent care of my my cars. Loaner was great! Marcia Nelson went the extra mile to help out as well. All Excellent! More

by Elden Kamla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016 -

Bozard Ford Lincoln responded

So glad to hear that Jeff and Marcia took such great care of you. Our whole service team is great and always wants to be sure that our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

May 12, 2016

Fast and convenient It was courteous, fast and convenient. Did not wait long enjoyed coffee and cookies while waiting. Met all my expectations and would recommmend to m More

by thornton_s
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you had a great visit with us! We always want to be sure our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 12, 2016

Scheduled maintenance I scheduled my 10K service for Saturday @ 9:00 AM. I arrived a few minutes early and was greeted promptly, had a cup of coffee and then walked around More

by RS0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
May 13, 2016 -

Bozard Ford Lincoln responded

So awesome to hear! We are pleased that you always choose us and always have such a great experience. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

May 12, 2016

Bluetooth fix My Bluetooth needed to be updated. Jeff Sparks was kind and went above and beyond to make sure it worked, which it was. He also offered to wash and va More

by HAR1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rowe
May 13, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that Henry and Jeff took great care of you! They are both awesome and always are sure that our customers get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 11, 2016

Absolutely the very best service!!! The best of the best! Service department was clearly dedicated to providing great service. My repair was done in a short amount of time and they was More

by EDFACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Bozard Ford Lincoln responded

Crystal and Ed are great! They always want to be sure our customers are well taken care of and get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 11, 2016

Efficient and cheap! Greeted quickly, service performed in a timely manner. Was informed I had a no-charge oil change coming, which was great! Follow-up email asked why More

by paulandnate205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
May 12, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a good visit while here with us! We always want to be sure our customers are nothing but happy when leaving! Thank you for taking the time to share your experience with us and we look forward to serving you again in the future!

May 11, 2016

Excellent experience from start to finish Bozard has a very accommodating, pleasant and talented group of people. From the sale to the service, they have been excellent people with whom to wo More

by Homeboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rowe, George Clark
May 11, 2016 -

Bozard Ford Lincoln responded

Jeff, Henry and George are great and they are always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

May 11, 2016

Taurus 30K mile Great reception, quick processing, car delivered on time, and cleaned top to bottom. Not sure if they could have exceeded my expectations any higher. More

by TAREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a great experience while here with us! We always want to be sure that our customers are completely happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

May 11, 2016

It was good but expensive! Good service but the price was about $15 more than any other oil change I have ever received anywhere else. $47 for an oil change is a bit more than More

by deronlbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Durden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are pleased to hear that you had a good visit with us. We look forward to being able to serve you again in the future!

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