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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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May 12, 2016

Crystal was very knowledgeable and friendly. I was greeted with a smile and received prompt service. I look forward to going back to her in the future. More

by hartleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that Crystal took great care of you while your vehicle was here in service with us! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

May 12, 2016

Scheduled maintenance I scheduled my 10K service for Saturday @ 9:00 AM. I arrived a few minutes early and was greeted promptly, had a cup of coffee and then walked around More

by RS0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
May 13, 2016 -

Bozard Ford Lincoln responded

So awesome to hear! We are pleased that you always choose us and always have such a great experience. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

May 12, 2016

Fast and convenient It was courteous, fast and convenient. Did not wait long enjoyed coffee and cookies while waiting. Met all my expectations and would recommmend to m More

by thornton_s
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you had a great visit with us! We always want to be sure our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 12, 2016

Awesomesauce Crystal services my car for an oil change and tire rotation. She is always professional and caring. I never take my car anywhere else because she take More

by hartleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Bozard Ford Lincoln responded

Crystal is wonderful! She always wants to be sure that our customers are very well taken care of and happy! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

May 12, 2016

Bluetooth fix My Bluetooth needed to be updated. Jeff Sparks was kind and went above and beyond to make sure it worked, which it was. He also offered to wash and va More

by HAR1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rowe
May 13, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that Henry and Jeff took great care of you! They are both awesome and always are sure that our customers get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 12, 2016

did Great! Jeff Sparks always takes excellent care of my my cars. Loaner was great! Marcia Nelson went the extra mile to help out as well. All Excellent! More

by Elden Kamla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016 -

Bozard Ford Lincoln responded

So glad to hear that Jeff and Marcia took such great care of you. Our whole service team is great and always wants to be sure that our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

May 11, 2016

Absolutely the very best service!!! The best of the best! Service department was clearly dedicated to providing great service. My repair was done in a short amount of time and they was More

by EDFACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Bozard Ford Lincoln responded

Crystal and Ed are great! They always want to be sure our customers are well taken care of and get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 11, 2016

aiways do great work All the people at the dealership are all great to work with and the work is always done on time,without a problem and the price is fair. More

by DMSOMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike your driver
May 11, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are pleased to hear that you had a good visit with us! We always strive to make sure our customers get nothing but the best experience! We look forward to the opportunity to serve you again in the future!

May 11, 2016

Fast service! My work truck broke down about a mile from Bozard. I called them and they had an idea what was wrong with it by the description I gave them over the p More

by snssalvage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Bozard Ford Lincoln responded

So glad to hear Colby and Piper took good care of you. Colby, Piper and our whole service team are all wonderful! Always making sure our customers get nothing but the best while here! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

May 11, 2016

It was good but expensive! Good service but the price was about $15 more than any other oil change I have ever received anywhere else. $47 for an oil change is a bit more than More

by deronlbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Durden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are pleased to hear that you had a good visit with us. We look forward to being able to serve you again in the future!

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