Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews of Bozard Ford Lincoln - Service Center
He's the BEST!!! I made appointment with him for my 2016 Ford Mustang and asked him who mechanic I wanted and he took care of everything for me. He's the best customer I made appointment with him for my 2016 Ford Mustang and asked him who mechanic I wanted and he took care of everything for me. He's the best customer service and he keep his customers happy. He greet me when I came in earlier this afternoon and he made sure he got mechanic to take care of my car and me. Thank you Chris!! More
Jeff Sparks is Great! Thank you to Jeff Sparks, Assistant Service Manager for Fantastic Service! My husband and I were very impressed with the courtesy, speed and accuracy Thank you to Jeff Sparks, Assistant Service Manager for Fantastic Service! My husband and I were very impressed with the courtesy, speed and accuracy of our service needs. I have an 2013 Ford Escape SE and it would not start. He got my vehicle diagnosed immediately and fixed! Problem solved! I will definitely continue to have my vehicle serviced at Bozard Ford and use Jeff Sparks for all of my vehicle issues. I highly recommend Jeff Sparks! Thank you so much for an outstanding job Bozard Ford. Susan Shaw More
Great service the service was great, but dealing with the great people at Bozard was even better. The pin stripping job was perfect. When given the choice, Bozard i the service was great, but dealing with the great people at Bozard was even better. The pin stripping job was perfect. When given the choice, Bozard is where i'll go. More
Service Very good and done on time this time ,great service ,very friendly. Clean show room ,auto buter did a very good job as always ,they care for car like Very good and done on time this time ,great service ,very friendly. Clean show room ,auto buter did a very good job as always ,they care for car like it was there own it More
excellence Dealt with lots of dealerships in my life, I most say quick, honest and straight to the point. Rick, Jeremy cannot thank you enough for the best tea Dealt with lots of dealerships in my life, I most say quick, honest and straight to the point. Rick, Jeremy cannot thank you enough for the best team work and experience ever. More
Date Night Lincoln experience and service I had just purchased a Jeep Wrangler from a private owner as a third car play toy and took it to Bozard by chance to have all the maintenance complete I had just purchased a Jeep Wrangler from a private owner as a third car play toy and took it to Bozard by chance to have all the maintenance completed. Turns out I had a few issues with the jeep that needed repair and they treated me very fair on the price. The two service techs Mark and Cody were both very professional, knowledgable and friendly. Also my advisor Dawn Nelson was extremely present to deal with and she even set me up with a car on the second day so I could run a couple errands while they installed my AC compressor. That's how I learned about the the Lincoln Date Night experience... Tanya Tomanek showed up with a brand new Lincoln to drive. She was very knowledgable about the vehicle and demonstrated all of the great tech and safety features. Overall I would say I was very happy the service and will be a returning customer for maintenance on all my vehicles now... Thanks all, Jason. More
Great service manager I had my 2000 F-150 serviced and as usual had a great experience with Marsha Nelson as my service representative. She kept me thoroughly informed thro I had my 2000 F-150 serviced and as usual had a great experience with Marsha Nelson as my service representative. She kept me thoroughly informed throughout the process. She knew that because of the age of the vehicle, I would not be looking to invest a large amount into the vehicle. She provided me with a detailed list of suggested repairs and organized them so that it was easy to explain what I wanted done and what I did not need. The service was completed well and met my expectations. More
Easy process, reliable advise Very pleased with my initial visit. Expect that there will be additional efficiencies now that data is in the system. Sonya was pleasant and professio Very pleased with my initial visit. Expect that there will be additional efficiencies now that data is in the system. Sonya was pleasant and professional. Her recommendations were accurate. This will be the only shop for my truck. More
All around great people and excellent mechanics I was having issues with my 2013 f150 with the 4wd and a rattling noise in the front end. I had my vehicle at a different dealership multiple times an I was having issues with my 2013 f150 with the 4wd and a rattling noise in the front end. I had my vehicle at a different dealership multiple times and the problem wasn't getting fixed. So I took it to bozard ford and literally within 5 minutes of the service manager looking at it he found the issue and showed us what the problem was. Also I dropped my truck off on a Monday afternoon and picked it up the same week Friday morning. Excellent mechanics and great service More
Great service department This was the first time having my Lincoln MKZ in for service. Marcia Nelson (and everyone I met while I was there) was professional and on the spot! This was the first time having my Lincoln MKZ in for service. Marcia Nelson (and everyone I met while I was there) was professional and on the spot! I was put in a loaner vehicle because this was for recall work, and I my vehicle was done the same day. More