Bozard Ford Lincoln - Service Center

Service for my Lincoln MKX 2013 Marcia Nelson was very polite, helpful and efficient. I had to leave my car overnight for repair and Marcia was able to provide me with a loner car in Marcia Nelson was very polite, helpful and efficient. I had to leave my car overnight for repair and Marcia was able to provide me with a loner car in a very short time. I am a long time customer of Bozard Ford and have always found my experience with the Service Dept. a pleasant one. More

Long wait time, bad installation They have installed a new sway bar that got loose a week later. They have spent 3 hours investigating the issue. They have tightened a bolt and never They have installed a new sway bar that got loose a week later. They have spent 3 hours investigating the issue. They have tightened a bolt and never apologized. More

Great Service Experience Helped me get a broken seatbelt replaced on my certified pre-owned when other dealership didn't even take the time to look at it. Colby is a pleasure Helped me get a broken seatbelt replaced on my certified pre-owned when other dealership didn't even take the time to look at it. Colby is a pleasure to work with and will receive all of my services from now on even though it's an extra 30 minute drive. Well worth it. Clean and well kept dealership and friendly staff all around. More

maintenance service The staff at Bozard Ford are all very friendly and helpful. I especially appreciated Dawn Arndt at the Quicklane for making sure my car got in and out The staff at Bozard Ford are all very friendly and helpful. I especially appreciated Dawn Arndt at the Quicklane for making sure my car got in and out during my lunch hour. That was huge because that is their busiest time! Thank you Dawn!!! More

Honest service center I am so glad I found this place to get our cars serviced. Here @ Quick Lane, they do not take advantage of you as a customer. They are honest and f I am so glad I found this place to get our cars serviced. Here @ Quick Lane, they do not take advantage of you as a customer. They are honest and friendly. We had two cars serviced at the same time a Tahoe and Monte Carlo. While the cars were getting serviced we went to the mall. Told them if anything else besides the oil needed to be changed needed to be done make a note and we would address it. While servicing the Tahoe they noticed that the battery was not charging like it should and they called us to let us know. So we had them replace it. Sonya was nice enough to apply any coupons they had available as to help us with the unexpected cost. I cant say enough good things about them. Have been going here for about 3 years and they are always great. They have WIFI, snacks, water they treat you like you are at home. Before when going to those quick oil changing places it was always a headache and a hassle. They seem to always find something more that needed to be done - that really didn't need to be done. I felt like they were dishonest just trying to rob me. This is a place you will feel comfortable taking your car. More

Continued Outstanding Service I have had my MKZ serviced there ever since I purchased the vehicle from Bozard. Every time is a pleasure to deal with their people. This time was f I have had my MKZ serviced there ever since I purchased the vehicle from Bozard. Every time is a pleasure to deal with their people. This time was for a routine service and auto butler. All went smoothly and the overall service was completed much quicker than anticipated. Bozard is truly a first class operation. More

Great Service Bozard Ford Quick Lane has provided great service since owning my 2008 Explorer. Service is always completed above my expectations. I always like to h Bozard Ford Quick Lane has provided great service since owning my 2008 Explorer. Service is always completed above my expectations. I always like to hear their recommendations to keep my truck running in tip top shape. Thanks ! More

Excellent place to do business! My service for my 2003 Lincoln Town Car is always done at the Bozard Ford Quick Lane!! All of the folks working at the quick lane are very helpful for My service for my 2003 Lincoln Town Car is always done at the Bozard Ford Quick Lane!! All of the folks working at the quick lane are very helpful for all of my auto needs!! More

Said what they would do and did what they said. Overall this was just what I have come to expect from Bozard Ford. Great Service for a fair price. I'm happy to drive from Jacksonville to St. Augusti Overall this was just what I have come to expect from Bozard Ford. Great Service for a fair price. I'm happy to drive from Jacksonville to St. Augustine to work with folks that say what they do and do what they say! More

excellent service for out of town customers Our 2010 MKX broke down in St Augustine with brake problems, I was visiting this area, on vacation from Ontario Canada and this was three days before Our 2010 MKX broke down in St Augustine with brake problems, I was visiting this area, on vacation from Ontario Canada and this was three days before Christmas. We were literally stranded. My car was towed to Bozard Lincoln. I met with service adviser Chrystal Garrison. They were very busy at that time of the year but she set me at ease right away. A loaner car was provided and they did the necessary brake work. I cannot say enough about how great I was treated. My car was fixed and I was treated like loyalty. I picked up my car on Christmas eve. Thanks to Chrystal and everyone right down to the guy who washed the car prior to me getting it. Thank you Bozard... More