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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,218 Reviews of Bozard Ford Lincoln - Service Center
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March 04, 2016
Service I had an appointment for 9:00, upon arrival I was told it would be about an hour wait due to the amount of service needed to have done. No problem. Be I had an appointment for 9:00, upon arrival I was told it would be about an hour wait due to the amount of service needed to have done. No problem. Before I knew it the young lady was calling my name, truck was done! I am extremely happy with the service, the service writers and the environment available to wait. Awesome experience! More
by RROBBINS2173
Verified Customer
March 03, 2016
Quality service I always rely on Board Ford' Service Center for repairs and maintenance. They are friendly and professional. And they even washed my car for me. I always rely on Board Ford' Service Center for repairs and maintenance. They are friendly and professional. And they even washed my car for me. More
by reythe
Employees Worked With
March 02, 2016
professional service I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the f I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the fuel cell next to the exhaust. If left undetected, could potentially cause the vehicle to explode. Thank you Nathan, and the service Department for seeing what other dealers, do not More
by REVKWIG
Employees Worked With
Nathan Dippy
March 02, 2016
Quick Lane very good Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable as well. More
by HoweFamily
Employees Worked With
Kevin Bressler
March 02, 2016
KEVIN- Quick Lane I've been dealing with Bozard for 10 years both on buying Fords and service. Kevin (not sure last name) in Quick Lane does a GREAT job. I've been dealing with Bozard for 10 years both on buying Fords and service. Kevin (not sure last name) in Quick Lane does a GREAT job. More
by DGLASS59
Employees Worked With
Kevin - Quick Lane (I don't know last name and your list above with Kevins dont have pictures for two "Kevins"))
March 02, 2016
Quick Lane Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the se Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the service performed was a very pleasant experience. More
by bluwtr
Employees Worked With
Christopher Hicks
March 01, 2016
Buying experience Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No ha Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No hassles, just good service. Sent our friends there Sunday and they are picking up their new MKC tomorrow. Can't say enough about how easy Bozard makes it for the buyer. More
by Shirley and Carol
Employees Worked With
Other Employees :
Henry Rowe, Luis Crespo, Erik Shipley, Bryan Wilson
March 01, 2016
Experience was great! Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very s Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very satisfied with the service that was done. More
by EDWARDSTORMONT
Employees Worked With
March 01, 2016
Garbage Service Center Enter 9:15 for a 9:30 Apt. Late getting us in. Once we got our vehicle in for service for a Plastic Pillar that encases the front windshield (2nd time Enter 9:15 for a 9:30 Apt. Late getting us in. Once we got our vehicle in for service for a Plastic Pillar that encases the front windshield (2nd time done) I waited 2hr 20min - 11:35am, I check in. Asked what the status was and Marsha stated they just found the part. 2hrs 20 minutes? to have me sign off on price and part? ABSURD.quoted me 211, then 115, then 325? get a clue.Then she told me it would be another Hour!While toting my 1 yr son. Finished product 12:45-3.5 hrs. Never again. Terrible More
by PHYLISSA16
Employees Worked With
February 29, 2016
Wonderful Service Alex took in my car for some recall and reprogramming, kept me up on its progress, and returned her to me running smooth and washed! Alex took in my car for some recall and reprogramming, kept me up on its progress, and returned her to me running smooth and washed! More
by reythe
Employees Worked With
