Back

Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

Sort by
February 16, 2016

service department just an awesome experience. I just moved here from Gulfport, ms. and the dealership there fought me on everything that I requested. 1st time at Boz More

by SCONLEY0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that you had a great experience while her with us! We are also thrilled to hear that you will be returning to buy your next vehicle with us! Thank you for choosing us and taking the time to share your experience with us and we look forward to serving you again in the future!

February 16, 2016

Nice try but . After 2visits for the same problem, it still doesn't work correctly. My power seat,when raised, does not hold it's position. It's very annoying. Also, More

by Mustangdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember. Service personnel were very nice.
Feb 16, 2016 -

Bozard Ford Lincoln responded

We would like to apologize for the ongoing issue you've been having with your power seat. We truly strive on fixing it right the first time so it is disappointing to us as well. I would like to set you up to come in and have it looked at by my Service Manager, whatever it takes to fix we will get it done. I would also love to honor you a free mini detail as we would never want your vehicle leaving in that condition. Please feel free to contact me directly to set it up. Thank you! Kristina Fenech Customer Relations Manager (904)436-6304 Bozard Ford Lincoln.

February 14, 2016

Great service! Very attentive and professionals. The wait was a bit much but overall good experience. Pleased with service performed and returned the vehicle clean More

by blueny2596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Feb 16, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are so glad to hear that Kevin took great care of you while your vehicle was being serviced! Thank you for choosing us and we look forward to serving you again in the future!

February 14, 2016

My engine light was blinking I wouldn't take my 2006 GT Mustang to any dealer except Bozard Ford. I drive from Orange Park and I get static from my friends all the time...Why do y More

by MChitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that you always choose us to service your vehicle! So glad Colby always takes such great care of you! Thank you for taking the time to share your experience with us and well look forward to being able to serve you again in the future!

February 12, 2016

Outstanding as always Very Busy day on Sat 2/6/16 when I took my Lincoln MKT in but they got me in and out pretty quickly. Sunday 2/6/16 I took my F150 in, I had a 1230 app More

by semperfimacg
Recommend Dealer
Yes
Employees Worked With
Do not remember his name in the quick lane
Feb 12, 2016 -

Bozard Ford Lincoln responded

Thank you for the kind words! We always want to be sure our customers are well taken care of! Thank you for taking the time to share your review with us. We look forward to the opportunity to serve you again in the future!

February 11, 2016

First time maintenance visit I had purchased my Lincoln at Bozard last July and this was my first time visit to the dealer for service. I had made an appointment but when I got th More

by LWSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Feb 12, 2016 -

Bozard Ford Lincoln responded

Kevin rocks! Thank you for taking the time to share your review with us! We are glad to hear you had a good experience with us after they got the confusion figured out, we do apologize for that! Here at Bozard we always want to be sure our customers are happy and taken care of! Thank you for continuing to choose us and we look forward to being able to serve you again in the future!

February 10, 2016

Hassle Free Quick Lane Oil Service - In and out within an hour without making an appointment, it was all hassle free and not very expensive. Thank You! More

by Colinkendrick
Recommend Dealer
Yes
Employees Worked With
Christopher Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2016 -

Bozard Ford Lincoln responded

So glad you were in and out in a timely manner! Thank you for taking the time to share your experience with us and we are happy it was a great one at that! We look forward to being to serve you again in the future!

February 10, 2016

100% professionl every time I go to Bozart, the service dept. greets you with a smile, works with us, as well as goes out of their way to deliver a positive experience More

by REVKWIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Feb 12, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you have a great visit every time you come to see us! Thank you for taking the time to share your review with us! We look forward to the opportunity to serve you again in the future!

February 09, 2016

Excellent service I went to the deanship with a small transmission leak. They inspected the transmission and found that it was not a minor problem, It was fixed in a ti More

by fmosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2016 -

Bozard Ford Lincoln responded

Jeff is great! We are happy to hear that you were well taken care of while your vehicle was in service with us. Our whole service team is awesome and they are always sure our customers are taken great care of! Thank you for taking the time to share your review with us!

February 09, 2016

Service Marcia is professional, courteous,helpful, & friendly! I will continue to utilize her in the future as our service adviser. Marcia is very accommodat More

by Kent Larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2016 -

Bozard Ford Lincoln responded

Marcia is wonderful! She is a true asset to our team and is amazing with our customers! Thank you for taking the time to share your experience with us! We are glad that you had a great visit with us! We look forward to being able to serve you again in the future!

...
141
...