Bozard Ford Lincoln - Service Center

Fixed engine light went on When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual agai When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual again . Thanks Dawn and services members for the great job More

Totally Dissatisfied!!! This is the 1st Ford vehicle that I have purchased and I am not only disappointed in the vehicle but also with the service I've experienced at this de This is the 1st Ford vehicle that I have purchased and I am not only disappointed in the vehicle but also with the service I've experienced at this dealership. I have had to bring my 2015 Ford Explorer in on multiple occasions for service and a seat defect. Each time, even though I made an appointment and received email reminders of those appointments, I was still told I really didn't have an appointment??? In addition, two of the three times that I've had to take it in (always with an appointment), it literal took all day for something that should have only taken several hours. The last appointment really took the cake....1st when I called at lunch to check on the status of my vehicle, I was told I really didn't have an appointment and that it only showed that way because it was a reminder for the service rep to order the part (even though I received multiple emails reminding me of that appointment). Then during that call, Piper was to confirm that the vehicle could be completed that day and check on a rental car and call me back within 30 minutes (that was at 12:30)...I finally received a call back from Piper at 4:39 only after I had called back asking for her and was told the Service department closed at 4:00 and all of the service reps were gone. I did end up getting my vehicle back that evening, after spending the entire day in St. Augustine, only to be disappointed once again. The seat cover that was replaced due to a defect was bunched up and not tight fighting the way the rest of the seats are. I expected much more of this vehicle that is less than 1 year old, as well as the service team at this dealership! More

2005 Expedition Service I have always had an excellent experience with the Quick Lane service. Dealing with Kevin is a great experience as well, service with a smile. The tur I have always had an excellent experience with the Quick Lane service. Dealing with Kevin is a great experience as well, service with a smile. The turnaround on service is very quickly completed, always clean and ready to go. More

First service 2014 Mustang Made an appointment online. Showed up on time and everything went smoothly. Exactly what you should expect from any kind of deal. Friendly service. Qu Made an appointment online. Showed up on time and everything went smoothly. Exactly what you should expect from any kind of deal. Friendly service. Quick work. Car came back even better than when they took it. Will be back. More

Vehicle Broke Down While in St.Augustine Fl I Am From Palatka, Fl. My Alternator Went Out. Had It Towed To Bozard Ford Which Was Just Dowm The Road From Where I Was Broke Down. The Service That I Am From Palatka, Fl. My Alternator Went Out. Had It Towed To Bozard Ford Which Was Just Dowm The Road From Where I Was Broke Down. The Service That Colby Gave Was Excellent. More

Great job When you take your car in to Marcia N.,just tell her what might be wrong and she will handle it ,right a way. Love Bozard ford and dislike Palm coast When you take your car in to Marcia N.,just tell her what might be wrong and she will handle it ,right a way. Love Bozard ford and dislike Palm coast ford! I drive up from Flagler Beach, its worth the long drive! More

Great service! I needed some work done on my a/c and the people at bozard ford took great care of me! Crystal in the service department was amazing and very helpful! I needed some work done on my a/c and the people at bozard ford took great care of me! Crystal in the service department was amazing and very helpful! Tom and Pat in the showroom remembered me and made sure I was taken care of! Thanks guys! More

RECENT SERVICE Solved my problems in an accurate and timely fashion. It's refreshing to drive away with that comfortable feeling that your car is functioning as it s Solved my problems in an accurate and timely fashion. It's refreshing to drive away with that comfortable feeling that your car is functioning as it should be. More

Recall service Excellent service - very professional from office to actual work area. Always ready to help. Marcia was extremely helpful and our technician, Kenny, Excellent service - very professional from office to actual work area. Always ready to help. Marcia was extremely helpful and our technician, Kenny, explained different aspects of our service and why things needed to be done. Received a loaner so we would not be inconvenienced. Amazing. More

Outstanding Marcia treated me wonderfully. From the minute I set up the appointment until she handed me the keys back .I would have no problem recommending Bozard Marcia treated me wonderfully. From the minute I set up the appointment until she handed me the keys back .I would have no problem recommending Bozard Service Dept. to anyone. Thank you Jeffrey Virbickis More