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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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January 06, 2016

Regular maintenance visit Of all the cars I have owned and all of the service departments I have used, Bozard Ford is the best one to date. Very professional staff and hard wor More

by Platman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Rowe
Jan 07, 2016 -

Bozard Ford Lincoln responded

Alex and Maria are awesome as long as our whole service team! We are so happy to hear that you had a great experience here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 06, 2016

Outstanding Marcia treated me wonderfully. From the minute I set up the appointment until she handed me the keys back .I would have no problem recommending Bozard More

by VIRBICKISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Bozard Ford Lincoln responded

Happy to hear that you had a great experience while here with us! Marcia and our whole service team are absolutely wonderful and are always sure that our customers are completely taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 05, 2016

Smooth I had a recall on my car. I waited for the parts to come in. Got the call, brought in my car and got it corrected. More

by kubart5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that your car was fixed for you! We always strive to keep our customers happy while here with us! Our whole service team is great and always wants to be sure to get the vehicles corrected and in and out in a timely manner! Thank you for choosing us and we look forward to being able to serve you again in the future!

January 04, 2016

check my expedition Everything was perfect...quick, polite and competent. Very great experience.I was very happy with the service and the thoughtfulness of the employees. More

by MHG1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Bozard Ford Lincoln responded

So glad to hear that you had a good experience here with us! Jeff along with our techs are all great at what they do! They are always sure that their customers are kept in the know and comfortable while their vehicle is in for service with us! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

January 03, 2016

Multi-Point Inspection / Oil Change Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dawn Nelson Advisor
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that we were able to make it a good experience for you while you were here with us in our Quick Lane! John and Dawn are great with our customers! Always making sure they are completely taken care of and happy. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

January 02, 2016

Quick Lane service. We purchased our Lincoln MKS a little over a year ago and have about 18000 miles on it. My only experience with Bozard service is with the quick lane More

by truckerjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Darden
Jan 05, 2016 -

Bozard Ford Lincoln responded

So glad to hear that you have a wonderful experience every time you come to our Quick Lane! All of our advisors and techs are amazing and are always sure that our customers are being well taken care of! We appreciate you always coming back to service your vehicle with us. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 02, 2016

second worst experience first several years earlier at same serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings More

by golfer
Recommend Dealer
No
Employees Worked With
John Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2016

Excellent service As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an a More

by buckethead33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2016 -

Bozard Ford Lincoln responded

So happy to hear that you had a great visit with us while in our Quick Lane! Our techs and advisors over there are awesome at what they do. They are always sure that our customers are completely taken care of and comfortable! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

December 31, 2015

Thank you to the Service Dept I had a very odd request for the Service department yesterday. My son thought he dropped his phone under the seat of my LIncoln MKC. After our unsucc More

by KMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Bozard Ford Lincoln responded

We are so glad to hear that Marcia and our service team took such great care of you! Our whole service team is amazing at what they do and are always sure that our customers are well taken care of and are in the know the whole time their vehicle is in for service with us! Thank you for taking the time to share your review with us and we look forward to having the opportunity to serve you again in the future!

December 31, 2015

Very satisfied. As a visitor from our of State and having brake problems with my 2012 Edge I was well taken care of by Piper and Marcia and the team at Bozard Ford Li More

by captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maurice Hunter
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you were so well taken care of while here in our service department. Marcia, Piper and our whole service team are all wonderful at what they do and are always sure that our customers are completely taken care of! Thank you for taking the time to share your experience with us!

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