Bozard Ford Lincoln - Service Center

Ace top-notch service at Bozard Ford, St Augustine Bozard service dept is one of the best I have experienced. Always, helpful, honest and deliver on all aspects of service. I highly recommend them fo Bozard service dept is one of the best I have experienced. Always, helpful, honest and deliver on all aspects of service. I highly recommend them for your next car purchase. However, Ford's lack of attention to address the re-designing of their sunroof mechanisms, leaves much to be desired. Apparantly a problem that is not new, consistently occurs and has not been changed or addressed in F150 truck designs since 2010 or earlier. Shame on Ford considering they do many other great things with their truck engineering. An unaffordable cost to fix their poor sunroof design. But ask for Colby..he is awesome in Service delivery! More

"QuickLane Service" 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Dougla 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Douglas insured that my "non-Ford" SUV was properly serviced and ready to travel. Thanks John - It might be time for me to get another Ford. More

Regular maintenance visit Of all the cars I have owned and all of the service departments I have used, Bozard Ford is the best one to date. Very professional staff and hard wor Of all the cars I have owned and all of the service departments I have used, Bozard Ford is the best one to date. Very professional staff and hard working crews make it a pleasure to bring my car in for service. Thanks to Alex and his team. More

Smooth I had a recall on my car. I waited for the parts to come in. Got the call, brought in my car and got it corrected. I had a recall on my car. I waited for the parts to come in. Got the call, brought in my car and got it corrected. More

check my expedition Everything was perfect...quick, polite and competent. Very great experience.I was very happy with the service and the thoughtfulness of the employees. Everything was perfect...quick, polite and competent. Very great experience.I was very happy with the service and the thoughtfulness of the employees. the work was done well and everything was good. More

Multi-Point Inspection / Oil Change Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear and hauling new camper, John had tech check everything out to make sure vehicle was ready and safe! Which was stress free, also Adviser Dawn Nelson was very helpful answering my concerns. Service was A+ compared to last visit, Bozard made the mark on this service experience for my vehicle. More

Quick Lane service. We purchased our Lincoln MKS a little over a year ago and have about 18000 miles on it. My only experience with Bozard service is with the quick lane We purchased our Lincoln MKS a little over a year ago and have about 18000 miles on it. My only experience with Bozard service is with the quick lane (that's a good thing). I have been in three times for oil changes and associated routine service. At each occasion I have been quickly greeted, treated cordially and in a friendly manner. I have never had the feeling that I was being pressed to buy something that I really didn't need and except for one air filter I was never sold anything. This has been one of our best cars ever and this dealership will get our future business. More

Excellent service As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an a As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an automobile service provider. More

Thank you to the Service Dept I had a very odd request for the Service department yesterday. My son thought he dropped his phone under the seat of my LIncoln MKC. After our unsucc I had a very odd request for the Service department yesterday. My son thought he dropped his phone under the seat of my LIncoln MKC. After our unsuccessful search, we brought it in to Bozard. Marcia and her team thoroughly searched the interior (including removing seats, console, etc). She also called me throughout the day to give me frequent updates. Although ultimately the phone was never found, I know that they went over and above their duty. This team was very friendly, kind, and professional! More