Back

Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

Sort by
December 28, 2015

Service review Kevin was very helpful, truck was serviced correctly, and on time and under budget. Truck was washed and ready to go when I returned early.. Great jo More

by STONEYSTONAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2015 -

Bozard Ford Lincoln responded

Glad to hear that you were in and out in a timely manner and Kevin took care of you! Our whole service team is great! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

December 27, 2015

a/c not working Only gave four stars because it took so long for the job , three days was a bit long . I know it was a big job , but not three full days worth , not t More

by THESURVIVALSHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 23, 2015

great job following up on backordered part. I brought my Fiesta in because there was an issue with the sensor on the window fallin down in warm weather. The Colby looked at it and told me that t More

by DMHOBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2015 -

Bozard Ford Lincoln responded

We are so pleased to hear that Colby took such great care of you while you were here. Colby and our whole service team are all amazing at what they do and always want to be sure that our customers are happy and taken care of. We look forward to having the opportunity to serve you again in the future!

December 22, 2015

Always trust Bozard They have been servicing my vehicle since I bought it certified pre-owned. They are friendly professional and never try to push additional unnecessary More

by llrmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2015 -

Bozard Ford Lincoln responded

Glad to hear that you always have a good experience while here with us and thank you for always choosing us! We always want to be sure that our customers are well taken care of and stay happy! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

December 22, 2015

Oil change/ tire rotation As always Quick Lane lived up to their name giving me great service and care that I have come to rely on..It doesn't matter which employee helps you More

by Pearl2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2015 -

Bozard Ford Lincoln responded

So glad to hear that you always have a good visit while here with us in our Quick Lane. We always want to be sure that our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

December 22, 2015

Just great people The folks at Bozard Ford are just plain ole NICE. You really don't mind dealing with them. You know you're not getting screwed, and in fact, you know More

by ZUKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! We are glad to hear that you were well taken care of and in and out in a timely manner! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

December 19, 2015

service This dealership is top of the line in fast friendly service. Marcia went out of her way to be sure we had EVERYTHING we needed! A overall A plus expe More

by meyer51464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! Marcia is a true asset to our team and is fantastic at what she does! We are so glad you were so well taken care of while here! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

December 16, 2015

Service Department I needed to have some service done on my vehicle and the service department was able to take care of it for me quickly and professionally. More

by micklel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Bozard Ford Lincoln responded

Marcia and our whole service department are all fantastic at what they do! We are so happy to hear that you were taken care of in a timely manner and well taken care of. We always want to be sure that our customers are completely satisfied when leaving here! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

December 14, 2015

Oil change The associates are so friendly and quick to serve and very informative. This is why I see them every 5000 miles Thank you very much! More

by She
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IM sorry I don't remember the names...
Dec 21, 2015 -

Bozard Ford Lincoln responded

So glad that you always choose us! We always want to be sure that our customers are taken care of and happy! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

December 13, 2015

Don't buy a fusion My car sucks and they can't fix it. My car delays acceleration and then jerks after a stop going forward or in reverse. Has been doing so for months a More

by Ihateford123mycarsucks456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Russell Wright, Nathan Dippy
Jan 11, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share this review of our dealership. We would like to apologize for not being able to provide you with an acceptable solution and we are very sorry to hear that you are experiencing such severe problems with your Ford Fusion. We try very hard to respond to all of our customer emails and requests, so could you please forward your unanswered email to our Internet Director, John Moon, at jmoon@bozardford.com so that we can get in touch with you personally? - Bozard Customer Care Team

...
149
...