Bozard Ford Lincoln - Service Center

First service at this dealer First appointment was not pleasant. Appointment at 10:30, at 4:30 nothing done. Second attempt was very good. All promises fulfilled. Marcia was v First appointment was not pleasant. Appointment at 10:30, at 4:30 nothing done. Second attempt was very good. All promises fulfilled. Marcia was very helpful in getting proper work done. No charge for some service due to first visit problems More

Great serviceb Ashly was very helpful in troubleshooting the issues I was experiencing and the fast lane tech had me in and out quicker than they said Ashly was very helpful in troubleshooting the issues I was experiencing and the fast lane tech had me in and out quicker than they said More

Outstanding service! Everyone I interacted with from my initial phone car to drop off was so friendly and helpful. I was juggling my 18 month old son and his car seat and Everyone I interacted with from my initial phone car to drop off was so friendly and helpful. I was juggling my 18 month old son and his car seat and everyone went out of their way to make it easier for us. Thanks Bozard! We're new to the area and will definitely be back! More

Great ! Marcia is the best and always has treated us great ! Always happy and friendly. Great asset to the dealership . Keep up the good work ! I will definit Marcia is the best and always has treated us great ! Always happy and friendly. Great asset to the dealership . Keep up the good work ! I will definitely be back . More

It could be better The Service Department is not good enough for the big sales the dealership made, there is a huge lack of customer service knowledge in the Service Dep The Service Department is not good enough for the big sales the dealership made, there is a huge lack of customer service knowledge in the Service Department, Miss Piper and Mr. Nathan have a wrong attitude that is very , almost impossible to improve, they are used to not care about clients, most of employees don't realize that any kind of business needs customers, if not is not possible to maintain a business., however, I have noticed that the Service Department has a new manager Mr. Barry , if the upper management support his job, he can make that department to work a lot better, The Dealership general Manager, is expanding the sales area, but what about the Service?, if they sell more they need more space and better employees for the Service Department, each car they sell is going back for service, if you want to work in excellence you have to invest in all the areas that work directly with customers. I hope the next time I don't have see Miss Piper and Mr. Nathan, they can work in another area with not contact with customers. However, More

Got the Beast Mode on! I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great More

Great service Awesome service buying my car and awesome service with servicing my car. I originally was supposed to pay out of pocket for a rental when my fusion wa Awesome service buying my car and awesome service with servicing my car. I originally was supposed to pay out of pocket for a rental when my fusion was getting serviced but ford ended up taking care of the rental. They even washed and vacuumed my fusion. I appreciated the extra mile the service department went. Makes the experience a lot less stressful and they don't "try" to find something wrong with my car. Honest work from bozard ford. Thank you! More

Service was Excellent! Just got our first service done on our new Explorer. The service was excellent, the staff was friendly and our salesperson, Patrick Robertson, was wa Just got our first service done on our new Explorer. The service was excellent, the staff was friendly and our salesperson, Patrick Robertson, was waiting in the fog for my son and myself to help the process go seamlessly. More

Always Great Fast Service Kevin is always knowledge, helpful, and friendly. Kevin always knows my name and he is very courtious. Service work is always thorough and the car w Kevin is always knowledge, helpful, and friendly. Kevin always knows my name and he is very courtious. Service work is always thorough and the car wash is a nice finishing touch. More