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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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October 27, 2015

SERVICE VISIT I BOUGHT IN THE LINCOLN FOR A TRANSMISSION PROBLEM AND A "BUTLER" TREATMENT. EVERYONE WAS SO POLITE AND HAPPY. THEY DID A GREAT JOB AND KEPT ME VERY More

by BM55443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

Thank you so much for the kind words! We are so happy you were satisfied with your vehicle after the visit to service! We always make sure our customers are completely happy and satisfied! Thank you for choosing to drive two ours just to come to our dealership, we appreciate that very much! Thank you for choosing us and we look forward to continuing to serve you in the future!

October 27, 2015

Super Fast Took my Mustang in for my routine service and tire rotation. Service Advisor said would take about an hour.....35 minutes later I was out the door.... More

by MOEHEEP14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

We are glad to hear your visit with us was done in a timely manner! We always want to be sure our customers are happy and taken care of! Thank you for choosing us and we look forward to being able to serve you in the future!

October 27, 2015

Service at Bozard is great! Bozard Ford has created a great atmosphere for great customer service. All of the employees work well together providing great service to all of their More

by goldie19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! We truly value our customers and want to keep them nothing but completely happy! We look forward to being able to serve you in the future!

October 27, 2015

great i had a choice of two different dealerships for repair. I choose Bozard because of the great sevice I always receive..very happy with service.. More

by KCCLARK2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

We are so happy to hear that you continue to choose us! We love having our repeat customers and love keeping them happy! We look forward to being able to serve you again in the future!

October 26, 2015

Had to take it back 3 times to get fixed. Had to return my truck three times to get problem fixed. Each time was over $1000 more for things I probably didn't need. AC is better but still not f More

by lurch61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 19, 2015 -

Bozard Ford Lincoln responded

We would like to apologize for your experience at our service department and thank you for taking the time to bring this to our attention. We strive to meet all of our customers' needs and satisfy their expectations, so the information you have provided here is very valuable to us as we continuously work to improve our processes. If we may work to make this right, please send your contact information to our Service Director, Ed Roberts, at eroberts@bozardford.com so that he can reach out to you personally. - Bozard Customer Care Team

October 23, 2015

Vehicle Service The Service Department is always attentive to our needs and they make us feel special every time. Thank you for constantly exceeding our expectations More

by BEVO1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Bozard Ford Lincoln responded

Peter and Debbie, We are so happy to hear that you always are treated special while here. That's how we want all of our customers feel! Thank you for the kind words and choosing us! We look forward to being able to serve you again in the future!

October 23, 2015

Great Experience The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... More

by togadet@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Bozard Ford Lincoln responded

Thank you so much for your kind words! Our service department, along with all our advisors and techs are amazing at what they do and are always sure that our customers are well taken care of! Thank you for the kind words and taking the time to share your review with us. We look forward for the opportunity to serve you in the future!

October 23, 2015

Great Customer Service - The Auto Butler team is awesome. I was recently at Bozard for my 6 month Auto Butler service. The service staff is always courteous and happy to see me. My Edge looked like a new ca More

by BHAMILTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Bozard Ford Lincoln responded

We are so pleased to hear that you always have a great experience here with us! Our service department is great and always makes sure our customers are taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

October 23, 2015

Meticulous technicians I love the welcoming atmosphere of Bozard, I appreciate the dedication to putting me in a safe and cost effective vehicle. The service department at B More

by miams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Henry Rowe, Nathan Dippy
Oct 27, 2015 -

Bozard Ford Lincoln responded

We are so happy to hear that you had a good experience while here with us! We always want to be sure that each customer is treated well and feels taken care of. We look forward to being able to serve you again in the future!

October 22, 2015

Truck tunneau cover Excellent service in installation of tunneau cover. Not only did Bozard do the installation but they also washed the truck. The service was more tha More

by charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Hanson
Oct 27, 2015 -

Bozard Ford Lincoln responded

We are happy to hear that you had a great experience with our accessories department! We hope you are enjoying your new tonneau cover and thank you for choosing us!

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