Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews of Bozard Ford Lincoln - Service Center
very quick Very quick and professional service. Go there on a regular basis for the service of the truck. Would not go anywhere else. Also enjoy the snacks. Very quick and professional service. Go there on a regular basis for the service of the truck. Would not go anywhere else. Also enjoy the snacks. More
Great dealership & service center Buying my car at Bozard 3 years ago was a good experience and the service experience ever since then has been wonderful! I appreciate the friendly & p Buying my car at Bozard 3 years ago was a good experience and the service experience ever since then has been wonderful! I appreciate the friendly & professional demeanor of the entire staff, including Kevin at the QuickLane shop. More
Warranty service I had a problem with my external side mirrors working from the inside switch. The service found the problem quickly and replaced a wiring harness tha I had a problem with my external side mirrors working from the inside switch. The service found the problem quickly and replaced a wiring harness that had a short. Thank goodness for the warranty that was still in place. It was done and fixed in a timely manner. More
Fastlane on Sunday Oil change and tire rotation - despite being busy I was in and out very quickly, and even better I had a free service on file I didn't know about! Do Oil change and tire rotation - despite being busy I was in and out very quickly, and even better I had a free service on file I didn't know about! Double awesome! More
Excellent service. Went in for oil change, 19 pt. inspection, tire rotation and check for noise under the hood. I arrived a little early for my 1:00pm appt., was greete Went in for oil change, 19 pt. inspection, tire rotation and check for noise under the hood. I arrived a little early for my 1:00pm appt., was greeted by Piper Bueno who immediately processed me in, my car taken back to service right away. The noise turned out to be a problem with the R&R belt, tensioner and idler pulley. Marsha Nelson quickly let me know the problem and how long it would take to repair. The cust. waiting area is comfortable and I didn't have a long wait even though it was a busy day. Marsha and Piper were fast, pleasant, knowledgeable and helpful. They are what makes a business and keeps customers coming back. More
Service and Maintenance Fast service - complete follow through and great people. Very thorough and reasonably priced! Would recommend for service on any vehicle make or model Fast service - complete follow through and great people. Very thorough and reasonably priced! Would recommend for service on any vehicle make or model. Open on Sunday's! More
Customer service After a mistake in communication, Alex made it right. Crystal kept me updated daily on the status. Nothing but the best customer service ! Thank yo After a mistake in communication, Alex made it right. Crystal kept me updated daily on the status. Nothing but the best customer service ! Thank you. More
Great Service I appreciate the service and attention to detail that Jeff Sparks provides when I take my Ford Fusion in for service. Jeff always follows up with me a I appreciate the service and attention to detail that Jeff Sparks provides when I take my Ford Fusion in for service. Jeff always follows up with me and advises if there are any new items that needs attention or if there will be a delay on completion of my requested service. More
Great Service My sister and I travelled from zindiana to St. Augustine and on the way down, had car trouble. We went to Bozard Lincoln and they diagnosed it as a f My sister and I travelled from zindiana to St. Augustine and on the way down, had car trouble. We went to Bozard Lincoln and they diagnosed it as a faulty throttle body. We could have not been treated nicer and service could not have bern better! Not only was the repir done in a readonabe amount of time, but Jeff Sparks, our advisor, was very couprteous and helpful. He made sure we were comfortable during our wait and offered a rental car to us. Other employess we came in contact with were alo very friendly and helpful. This was the best treatment I have ever received at a car dealership, and if I lived in that area,I would certainly do business with Bozard. Like I said, we were two women travelling without spouses, and Jeff certainly took care of us. Thank-you and thank Jeff. More
Excellent Customer Service This service on my '10 Escape was notable by its ease...a smooth process, aided by the friendly and competent assistance of Dawn McStine. Quick and ea This service on my '10 Escape was notable by its ease...a smooth process, aided by the friendly and competent assistance of Dawn McStine. Quick and easy, and made even better when I discovered the car had been cleaned inside and out! Thanks so much. Jack Paul More