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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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January 12, 2015

Routine Maintenance As usual, Great work and Great Staff and service!! We will be back again. Always a pleasure to deal with Bozard Ford. Thank you so much. More

by wilder143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Bozard Ford Lincoln responded

Thank you for your continued business! Sincerely, Letti Bozard

January 09, 2015

A million thanks! Such a pleasure to have met with Marsha! Her kindness and hug card made my exceptional experience there even better! It will be well worth the 2 1/2 h More

by Brittl03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Bozard Ford Lincoln responded

Marcia Nelson is such a hard working, caring member of our team! We love having her on board and so happy that she always goes above and beyond for her customers. Thank you for being a loyal customer and taking the time to drive the 2 plus hours to visit us. Sincerely, Letti Bozard

January 08, 2015

Bozard Ford Great service from Bozard -- Marcia was extremely helpful -- left very happy with their work --.they have a very nice group of employees -- thanks fo More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Bozard Ford Lincoln responded

Larry~ Thank you for the kind words regarding our service team! We love having Marcia Nelson in our service department! I will be sure to let her and Ed Roberts know you were happy with the team. Sincerely Letti Bozard

January 08, 2015

Service at Bozard Ford Great Service! I was in and out in 45 min to an Hour - Problem found and Resolved! - I had prepped myself for a long wait but was very pleasantly surp More

by ESheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcia Nelson , Kevin Chafe
Jan 12, 2015 -

Bozard Ford Lincoln responded

Thank you for taking the time to write this review! I will be sure to show Marcia and Kevin your kind words! Sincerely, Letti Bozard

January 08, 2015

Great service as always Brought truck in for warranty service. Described problem to Marcia and mechanic. Without driving the truck, mechanic (Cory) correctly diagnosed diff More

by EBates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory Rossmiller
Jan 12, 2015 -

Bozard Ford Lincoln responded

Thank you for your continued business with us! Cory is a great mechanic in our main shop and I will be sure to tell him what you said! Sincerely Letti Bozard

January 05, 2015

Always great service! Can't say enough about the great service we receive whenever we visit Bozard Ford. Not only do our cars get serviced promptly but they are washed and More

by jenfordsar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bressler
Jan 05, 2015 -

Bozard Ford Lincoln responded

Thank you for the review! We are so happy to hear that you had an excellent experience in the QuickLane! Kevin & Dawn work really hard to make sure our customers are well taken care of! Thank you for your business & Happy New Year!

January 03, 2015

Flex 2013 Ltd. At first I was surprised of the problem that was found. Then shocked about the time frame to repair. I needed to have a loner car, but there were none More

by Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tech. Who did the service, Ronnie Shierling
Jan 05, 2015 -

Bozard Ford Lincoln responded

I'm sorry to hear this repair initially appeared to be a very daunting one, but very pleased to hear our service department was able to make it a positive experience. Thank you for the review, we greatly appreciate it! Happy New Year!

December 30, 2014

Excellent service - highly recommended If you are fortunate enough to have a Ford/Lincoln and you need service then do not hesitate to use Bozard. 100% satisfied. The service staff know wha More

by Uppard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2015 -

Bozard Ford Lincoln responded

Thank you for the review! We are so happy to hear that you had an excellent experience with our service department! Marcia is a great asset to our Bozard family. We appreciate your business & Happy New Year!

December 30, 2014

very friendly and helpful Marcia Nelson was very helpful with this repair work and keeping me informed my options were explained by her as well as the technician once diagnost More

by kmw738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2015 -

Bozard Ford Lincoln responded

Thank you for the review! We are so happy to hear that you had an excellent experience with our service team! Marcia has been part of our team for a long time and is an amazing part of the Bozard team. We appreciate the business & Happy New Year!

December 24, 2014

Courteous & Professional Purchased our MKZ from Bozard and have had it serviced there ever since. This visit involved an emission recall. They worked the service appointment More

by Osprey20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Tomanek
Dec 29, 2014 -

Bozard Ford Lincoln responded

Thank you for your understanding an patience with this service. We great;y appreciate the positive review! Thank you for your business and Happy New Year!

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