Bozard Ford Lincoln - Service Center

great place for fast auto service and with a nice degree of courtesy. Great to have technician check over vehicle and give a report of the inspection. Friendly and nice to do business with. of courtesy. Great to have technician check over vehicle and give a report of the inspection. Friendly and nice to do business with. More

As "snowbirds", we are only in the area for 4 months. After realizing there was a problem with our SUV and it being Christmas Day, we thought it would take a very long time to get it in for repa months. After realizing there was a problem with our SUV and it being Christmas Day, we thought it would take a very long time to get it in for repair. We called the next morning reaching Marcia Nelson who from the very start proved to be an exceptional Service Advisor. We were able to take our vehicle in that morning, have a diagnosis by noon and the repair was finished by four that afternoon. Marcia, with whom it was a pleasure to work, made sure everything was going according to schedule and explained the essentials in detail as did Ken, the mechanic, who also showed us what was wrong with our SUV. The shuttle service was wonderful as was Mike, the driver. A+ for all concerned. They were very efficient and conscientious. We were very happy with our experience at Bozard Ford Service Department. More

I have been communicating with Billy Arndt since purchasing my 2013 Taurus. He has assisted me with various features of my vehicle and accessories numerous times. He continues to be professional and purchasing my 2013 Taurus. He has assisted me with various features of my vehicle and accessories numerous times. He continues to be professional and courteous. He responds promptly, gives me options and answers all of my questions. He is knowledgeable about the product and explains in a way that I can understand. He is an outstanding representative for the dealership. In addition to Accessories, my experience in Service with Marcia Nelson and Jeff Sparks is nothing short of excellent. They are always friendly, accommodating and very helpful on each and every visit. When I leave I know exactly what was done to my vehicle and what always look forward to my next regular service visit. Their knowledge is impeccable. Kudos to them and Bozard for great customer service!!!! More

Very happy with the two people that I worked with. Marcia was patient, kind and applied good reasoning to the situation to find an outcome that satisfied me. Shannon did a great job explaining the nu Marcia was patient, kind and applied good reasoning to the situation to find an outcome that satisfied me. Shannon did a great job explaining the nuances of my car and gave me confidence in the quality of the service. More

I gave the ratings of all 5's because these people went above and beyond my expectations of fixing what I thought was wrong with my truck. Not only did Jeff look into the problem I explained but had t went above and beyond my expectations of fixing what I thought was wrong with my truck. Not only did Jeff look into the problem I explained but had the service team do a complete check up on everything. Other issues came up and I was able to get them fixed without having to keep coming back for more repairs. Letti was wonderful and always happy to see me or talk to me. The entire Bozard Ford family made me feel like a family member. I have recommended them to all my friends and to my son. I like that Bozard Ford is family owned and operated. I will continue to use Bozard Ford even though I live up in North Jacksonville. I am more than happy to drive the hour to have my truck serviced where I feel like family and know I am being treated fairly and getting EXCELLENT quality work at a fair price. I also like that they support local schools and local sports clubs throughout the area. It shows a commitment to the community as well. Thank you Letti and Jeff for an awesome experience and your support. Honetly can say.....LOVE YOU GUYS!!!!!!!!!!!!!!!!!!!!!! More

I HAD MY CAR SERVICED A FEW MONTHS AGO , i HAD A WONDERFUL EXPERIENCE. KEVIN WAS VERY HELPFUL, HE ANSWERED ALL MY QUESTIONS ABOUT MY SERVICE.i RAN INTO HIM AT THE GROCERY STORE THE OTHER DAY,I HAD WONDERFUL EXPERIENCE. KEVIN WAS VERY HELPFUL, HE ANSWERED ALL MY QUESTIONS ABOUT MY SERVICE.i RAN INTO HIM AT THE GROCERY STORE THE OTHER DAY,I HAD ANOTHER QUESTION TO ASK HIM,HE HAD NO PROBLEM ANSWERING AND HELPING ME. More

Customer service and Work quality are always excellent. I wouldn't buy or service a vehicle anywhere else. They are prompt efficient and courteous and I love the car wash and vacuum with every visit. wouldn't buy or service a vehicle anywhere else. They are prompt efficient and courteous and I love the car wash and vacuum with every visit. More

We Love Bozard. We have purchased 2 vehicles already and will buy more when in the market. Without a doubt!! The service department is number 1!!! will buy more when in the market. Without a doubt!! The service department is number 1!!! More

Ultra modern service center. Staff is over the top in being accommodating and friendly. Price is better than average. I actually enjoy taking my car in for service! being accommodating and friendly. Price is better than average. I actually enjoy taking my car in for service! More

Service was quick & efficient. Artie was very helpful & knowledgeable about what my car needed as I wasn't sure what was causing the problem I was having with my trunk opening & closing. helpful & knowledgeable about what my car needed as I wasn't sure what was causing the problem I was having with my trunk opening & closing. More