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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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November 27, 2013

Exceptionally customer oriented. I would go out of my way to come here for services. Alex is outstanding to work with. You don't find many service centers that are so focused on delivering a top qualit More

by jfascz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you for the comments! Alek does a great job and I will be sure to let him know! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 27, 2013

ALEK WAS VERY FRIENDLY. HE CALLED ME RIGHT AWAY WHEN THEY HAD LOOKED AT THE CAR. I DIDNT FEEL LIKE HE TRIED TO RIP ME OFF. I WILL GO BACK TO HIM AGAIN. More

by jason14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2013 -

Bozard Ford Lincoln responded

Fantastic! I appreciate your comments and will be sure to share them with Alek! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 27, 2013

Alek and Crystal were very helpful. They worked together to make sure that my repairs went as expected, that I had the rental car I needed, and to keep me up to date every step of the way. More

by tserver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks for the review! I will be sure to pass it along to Alek and Crystal! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 27, 2013

Service was excellent. Length was service was quick and honestly caught me off guard; very satisfied. Highly recommended and will come again. Staff was great and easy to work with. More

by bbridenbecker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 28, 2013 -

Bozard Ford Lincoln responded

Thank you! I am very proud of our service team and most certainly will share your comments with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I go in regularly for oil and tire rotation. I had some recall work done recently on my Explorer and they were all so friendly and efficient. Marcia Nelson was especially helpful. I wish I had her energy! More

by sebago65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks so much! Marcia is a great one and you are right...she is full of energy! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

Alex and Crystal are great !!! Wouldn't think of going anywhere else !!! They always take care of all my service needs. They go above and beyond !!! Thanks for always being there for me ... More

by shellyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you! I agree...Alek and Crystal are great! I know that they appreciate your kind words and I will be sure to share with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

Without a doubt, this has to be the best Ford dealership around. My Shelby needed to be serviced and I was running late for work. Russell assured me that they would have me on my way quickly. As Alex wro More

by BCPD199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russell Wright
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks for the great review! We are very proud of our team in service! I know that Russell, Alek and Crystal appreciate your comments and I will be sure to share them with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I always have an excellent experience with Alex. He always keeps me updated on the status of my explorer and even answers his PERSONAL cell after hours!!! No other dealership can compare with the leve More

by summeroeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you so much! Both Alek and Crystal make us very proud! We appreciate your comments! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I have had my Honda Pilot for two years and have had all service done at Bozard with Kevin. He is always very friendly and helpful, which is why I have kept coming back to Bozard and will continue to do so More

by bells0803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks so much! Kevin is a great guy and does a wonderful job in our QuickLane! I am especially happy to know that you bring your Honda to us! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

Alek and Crystal are top notch and professional as they come. Alek was extremely knowledgeable and made me feel like I was his only customer. More

by Hoshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks! We appreciate your comments and I will be sure to share them with Alek! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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