Bozard Ford Lincoln - Service Center

WE HAVE DEALT WITH CRYSTAL ON A NUMBER OF OCCASIONS AND HAVE ALWAYS FOUND HER TO BE VERY PROFESSIONAL AND KNOWLEDGEABLE CONCERNING VEHICLE REPAIRS AND MAINTENANCE. I WOULD RECOMMEND HER AND BOZARD FORD TO HAVE ALWAYS FOUND HER TO BE VERY PROFESSIONAL AND KNOWLEDGEABLE CONCERNING VEHICLE REPAIRS AND MAINTENANCE. I WOULD RECOMMEND HER AND BOZARD FORD TO ALL OF MY FRIENDS AND FAMILY WITH ANY VEHICLE! More

Kevin is a great guy, I find him very honest and trustworthy. I have been a customer since the new dealership was opened and I plan on coming back to the quicklane for service and tires for all of m trustworthy. I have been a customer since the new dealership was opened and I plan on coming back to the quicklane for service and tires for all of my vehicles. Kevin has been instrumental in my decision to continue that relationship. More

Recently, I had a problem with a stuck passenger door on my F-150. Tom Krell was extremely helpful in assisting me with getting it serviced and resolved. Tom was very easy to work with and has a great per my F-150. Tom Krell was extremely helpful in assisting me with getting it serviced and resolved. Tom was very easy to work with and has a great personality and sense of humor. He made sure I was taken care of. While I hope I have no further problems with my Ford, I know that having someone like Tom Krell to work with will make the process a lot more pleasant, if/when another problem arises. More

Service Rep was very good and considerate. I was pleased with the time it took. I was here for a "free oil change" because of the excessive time it took for a previous service job. with the time it took. I was here for a "free oil change" because of the excessive time it took for a previous service job. More

Alex Vecerkovic has been our Service Manager for over 7 years and has always handled my service needs with the utmost honesty and integrity. You have an excellent employee in Alex and I will continue to u years and has always handled my service needs with the utmost honesty and integrity. You have an excellent employee in Alex and I will continue to use Bozard Ford in St. Augustine due to the service excellence that Alex has employed. Darin Fries More

Alex Vercerkovic made our warranty repair service exceptional ! The service was outstanding due to a part backordered and Ford made a decision just to replace the entire transmission. Alex stayed in exceptional ! The service was outstanding due to a part backordered and Ford made a decision just to replace the entire transmission. Alex stayed in telephone contact to keep us up to date on all matters related to the repair. The rental car experience was also wonderful and loaner car adjustments were made to suit our driving needs. The best dealer ever for vehicle purchases, repairs, warranty work, loaner rental cars, friendly caring service and the outlet mall is a short walk across the parking lot to distract you from any car worries or waiting room delay. We have purchased our last 5 vehicles from this wonderful dealer and will continue to do so. Bozard and the employees are the best. More

I've been bringing my family's 3 vehicles to Alek Vecerkovic for over 5 years and I cannot say enough about the qualify of customer service I always get from Alek. He has shown time & time again that Vecerkovic for over 5 years and I cannot say enough about the qualify of customer service I always get from Alek. He has shown time & time again that he's willing to go the extra mile to accommodate my needs. whether it is making sure my cars are ready on time to setting me up for a tow truck when I broke down once and needed my car towed to the dealer. I realize the quality of service at any dealership begins and ends with the service advisor and I trust Alek so much that I bring him my GMC & Toyota makes for my other 2 cars not just my Ford Taurus. I highly recommend Bozard Ford Lincoln for any service to any make as their rates are reasonable and the quality of customer service is unmatched and I've never had any issues with the qualify of the repairs on my 3 cars. I will continue to bring all of my family's cars to Alek at Bozard Ford and I'm so impressed with how much he cares to help me out anyway he can that I'm considering buying my next car from this dealership as I believe this company has earned my business and loyalty. More

Alex V is the best in the game! I know when I hand him my keys and walk out the door it treated like his own! I tell everyone I talk to with any kind or service needs, "take it to Alex at Bozard" my keys and walk out the door it treated like his own! I tell everyone I talk to with any kind or service needs, "take it to Alex at Bozard" More

Alex was great and helped me handle my warranty issues with my Ford Edge. He went above and beyond to make sure I was taken care of and happy. Great service!!!! with my Ford Edge. He went above and beyond to make sure I was taken care of and happy. Great service!!!! More

Marcia is always friendly and reaching out to us to make sure we are happy. The service center appears to be trustworthy in their recommendations. sure we are happy. The service center appears to be trustworthy in their recommendations. More