Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews of Bozard Ford Lincoln - Service Center
Ive been getting my vehicles serviced at Bozard for over 7 years. Alex is my go to person, he has been consistent in offering above satisfactory service. His service is very valuable to me. Alex understa 7 years. Alex is my go to person, he has been consistent in offering above satisfactory service. His service is very valuable to me. Alex understands the importance of getting our vehicles back on the road with as little down time as possible. Its pleasant to know a dealership will reach out with such service and not make you feel like a camouflaged costumer. I highly recommend Bozard ford's service department above other shops because of this reason. The level of attention given to me as a costumer has not faded nor remained consistent, but has only increased. Sincerely, Adam Russo, President Florida Certified Contractors More
I have the opportunity to work with Alex and Crystal on a daily basis, and today was no exception when I say that their service is always first rate. Alex's great communication skills are key in our business daily basis, and today was no exception when I say that their service is always first rate. Alex's great communication skills are key in our business. He understands that our company need answers and options at a moment's notice, as we too have client's time and money on the line. I was continually consulted with on the diagnosis of our vehicle and then provided with various parts and price options. Not everyone would go the extra mile for us, but Alex and Crystal are consistent in getting us what we need in a timely matter. I enjoy working with genuine people that work with a smile on their face each day. More
I was in a panic when my vehicle broke down on my way to work. I called Marcia and told her my situation. I have never in my life experienced such GREAT customer service. She went above & beyond for me. She work. I called Marcia and told her my situation. I have never in my life experienced such GREAT customer service. She went above & beyond for me. She made me feel so much better and dealt with the service on my vehicle I am so grateful for her kindness. I have worked with her in the past and never had a bad experience. I would highly recommend Bozard Service Dept. Marcia is the Best!!!!! Thank you Sue Ferrell More
I was greeted with a smile as soon as I walked in the door which is super important to me. I really felt like I could trust their diagnosis of my car and their opinions on what to do to fix it. I woul door which is super important to me. I really felt like I could trust their diagnosis of my car and their opinions on what to do to fix it. I would definitely go back and will be recommending to friends and family. Amazing service! More
This was was a very satisfying call to have an upgrade on my GPS. Marcia was a complete pro who definitely is and asset to your business. on my GPS. Marcia was a complete pro who definitely is and asset to your business. More
Alek has been my service advisor from the start. Greatest service guy I have ever had. I have owned many vehicles and Alek at Bozard has always went the extra mile, even when he is on vacation he calls me ba service guy I have ever had. I have owned many vehicles and Alek at Bozard has always went the extra mile, even when he is on vacation he calls me back. More
This was the best service experience I have ever had by far. Jeff was extremely helpful and friendly. He had excellent knowledge and was helpful in determining the needs of my vehicle. He was very efficien far. Jeff was extremely helpful and friendly. He had excellent knowledge and was helpful in determining the needs of my vehicle. He was very efficient and professional and also appeared to be a great team player within his department. His communication and dependability makes him an excellent asset to the Bozard Family of St Augustine! More
I come from Jacksonville Beach to Bozard to have my trucks services. I am treated with respect and I am given great services. Thanks Quick Lane. trucks services. I am treated with respect and I am given great services. Thanks Quick Lane. More
Alek, is one of the best service managers i have ever Alek, is one of the best service managers i have ever had to deal with. i live in jacksonville and take my truck to st augustine just because i want Alek, is one of the best service managers i have ever had to deal with. i live in jacksonville and take my truck to st augustine just because i want alek to handle my service needs. More
I come from Ocala to this dealership for all my serve work. Alex in service is one of the best there is and always makes me feel like family. work. Alex in service is one of the best there is and always makes me feel like family. More