Bozard Ford Lincoln - Service Center

I love Bozard Ford Lincoln. I drive over 30 miles to use their service department, when I have another dealer less than 20 miles away. At Bozard, they treat everyone like family:) their service department, when I have another dealer less than 20 miles away. At Bozard, they treat everyone like family:) More

The service I received was excellent, the work done efficiently and my car was washed and cleaned all at one awesome price. I will not take my business anywhere else, Bozard has a customer for life! efficiently and my car was washed and cleaned all at one awesome price. I will not take my business anywhere else, Bozard has a customer for life! More

I had great service when I brought my expedition in for maintenance. Thank you for making a normally unpleasant experience pleasant. My truck is running great. maintenance. Thank you for making a normally unpleasant experience pleasant. My truck is running great. More

Great dealership and I'm hard to please! After 31 years of military svc, I like it done right the first time. They get it right all the time. years of military svc, I like it done right the first time. They get it right all the time. More

The people are super...fantastic....great! Had my The people are super...fantastic....great! Had my vehicle there three times before true problem was found...computer related and manufacturer exclu The people are super...fantastic....great! Had my vehicle there three times before true problem was found...computer related and manufacturer exclusive, so Ford dealership couldn't touch or adjust. Thought that could have been determined much quicker....so only a "4". Labor cost a tad high....so only a "4". Again, Tony, Kevin and Mike are all top shelf! More

We were updated on the status of the service being performed 3 times during the day. WE felt we were given 1st class swervice and would recommend Bozard to anyone. performed 3 times during the day. WE felt we were given 1st class swervice and would recommend Bozard to anyone. More

Knowledgeable, courteous, fast and efficient. He had it repaired so quickly I had time to eat lunch before I went back to work. Thank you, Shannon. You're the best. repaired so quickly I had time to eat lunch before I went back to work. Thank you, Shannon. You're the best. More

My daughter purchased her first vehicle from Bozard Ford directly after graduating from high school. After owning the vehicle for less than a year, she drove it to Jacksonville not realizing that the radiat directly after graduating from high school. After owning the vehicle for less than a year, she drove it to Jacksonville not realizing that the radiator had a leak. At 1am on a Sunday morning, I received a frantic call from my daughter that said her car had died at the top of the Dames Point Bridge in northern Jacksonville. After getting my daughter and the car to safety that night, the following morning we had te vehicle towed to Bozard Ford. Shannon Fletcher met us at the dealership early that morning and led us through the process of having the engine replaced. Not only was the quality of the work superior, the price was competitive. However beyond that, Shannon went the extra mile by meeting us on his day off to insure that the needed parts could be located as quickly as possible in order to get my daughter back on the road. Even locating a new engine took little time and the vehicle was returned to my daughter in better condition than when she purchased it! We won't allow anyone other than Shannon Fletcher service our vehicles! More

Outstanding Service Department! Fixed a very difficult to diagnose problem the very first time on my hybrid Escape. No other Ford dealership could figure it out without just throwing parts on the vehicl to diagnose problem the very first time on my hybrid Escape. No other Ford dealership could figure it out without just throwing parts on the vehicle. Great price. Great team. Russell Wright did an awesome job!!! A+++ More

My brother had just moved to St. Augustine and had to return back North, he said that he was having problems with his truck and would I see about having it looked at. I had never been to Bozard Ford befo return back North, he said that he was having problems with his truck and would I see about having it looked at. I had never been to Bozard Ford before and did not know what to expect, as one could expect not knowing. However the welcome, service and attention they gave, considering the truck was from an out of state dealership was way beyond my expectations. The next time I'm looking for a truck BOZARD FORD will defiantly be in forefront. More