Back

Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,212 Reviews

2,212 Reviews of Bozard Ford Lincoln - Service Center

Sort by
September 12, 2012

This was my first visit to the dealership and Stephen approached me immediately with both professionalism and courtesy. I was in and out of the dealership within the estimated timeframe. I had a great ex More

by Elmosl0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Purdy
Sep 15, 2012 -

Bozard Ford Lincoln responded

We appreciate your time and review! Thank you! I will be sure to share this with Stephen. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 06, 2012

I really don't want to limit my compliments to only Jeff Parks but rather include the entire dealership for the following reasons: When arriving in the lot I did not get treated like a piece of dead meat a More

by Avenazap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Rowe
Sep 14, 2012 -

Bozard Ford Lincoln responded

Thanks for the compliment! Glad the guys didn't swarm you! We try to be a little different than most I guess. We do appreciate your patronage. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 05, 2012

Kevin's experience and knowledge helped me understand the repair. He was attentive, polite, and quick to solve the problem. It was an enjoyable experience and I will certainly recommend others to use Bozard. More

by broderick.pga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Sep 13, 2012 -

Bozard Ford Lincoln responded

Kevin is a valued member of the team here at Bozard Ford Lincoln. Thank you for the comments. I will be sure to give Kevin a "pat on the back" today! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 05, 2012

I have lived in this town for 32 years and bought my first Ford from Bozard in 1985. Since then my 5 boys have grown up here and now are driving. We use Bozard Ford not only to buy vehicles, but even th More

by offthe.grid.39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2012 -

Bozard Ford Lincoln responded

Thank you so very much for the kind comments! It is always good to hear from our jpatrons! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 05, 2012

Just getting an oil change is pleasant experience at Bozard. Every time I have experiences with this dealership, I am pleased by their efficiency, great customer service, and genuine concern of the empl More

by CMudgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2012 -

Bozard Ford Lincoln responded

Thank you very much! It is always good to hear that our customers are getting a great experience! It comes from the top! Sincerely, Thom Workman General Sales Manger Bozard Ford Lincoln

September 05, 2012

An awesome overall experience. Everything can break at some point, nothing is perfect. I am more concerned with service after the sale and I can say Bozard stands behind their product. More

by ric.lehman.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2012 -

Bozard Ford Lincoln responded

Thank you! You can always count on us to be there! Please do not hesitate to call on us anytime. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

May 17, 2012

We where on vacation and our mil came on. Brought the truck in and they managed to have a hard to find part replaced in less than 24 hours. They are great. Fantastic service, #1 in our book. Wish we h More

by ghodom99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 24, 2012 -

Bozard Ford Lincoln responded

Happy to be of service! Please stop in to see us if you are back this way! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

March 06, 2012

Sales department was awesome. Can't say the same for the service department. Went to get our vehicle serviced and they had reserved us a rental but upon arrival they didn't have any. We had our vehicle fo More

by esams
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff
Mar 24, 2012 -

Bozard Ford Lincoln responded

We appreciate being able to assist Mr. & Mrs. Sams with the purchase of their 2012 Lincoln MKX. The Sams have voiced multiple concerns with their MKX. The service personnel at two different Ford dealerships and Ford Motor Company have been unable to duplicate these problems, which has made them impossible to diagnose. We have an Enterprise office on location at our dealership. It is true that the first day the Sams MKX was brought to our service department that Enterprise had no vehicle available for us to use as a loaner. However, we immediately provided the Sams with a Lincoln out of our inventory in effort to make the situation as convenient for them as possible. We have and will continue to work tirelessly to resolve the Sams issues. However, a manufacturer buyback is not within our control. We have been accomodating throughout the process and will continue to do so. Sincerely, Thom Workman General Sales Manager

March 05, 2012

I bring all of our work and personal vehicles to the quick lane because of Kevin Bressler's outstanding service over the past 3-4 years. More

by RobKenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler, Kevin Bressler
Mar 06, 2012 -

Bozard Ford Lincoln responded

It is great to hear that Kevin has earned such loyalty! I will be sure to let him know of your review! Sincerely, Thom Workman General Sales Manager

October 13, 2011

I came in for service on my Edge, I walked a way with a new Explorer. From start to finish everyone I came in contact with was friendly, helpful and the entire process was very smooth. I would only recomme More

by ammoon83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Brawner
Oct 21, 2011 -

Bozard Ford Lincoln responded

Thanks for the review! I hope you are loving the new Explorer! Sincerely, Thom Workman General Sales Manager

...
221