Bozard Ford Lincoln - Service Center

Superb Service I know the representatives in the service department will inform me of an existing or potential problem with my car. I'm am comfortable with the atte I know the representatives in the service department will inform me of an existing or potential problem with my car. I'm am comfortable with the attention given to the car and trust Bozard to provide good service and good advice. More

Birthday Gift I took my Lincoln in for service on my birthday in preparation for a long trip to visit family. I received a loaner car for the day while all work was I took my Lincoln in for service on my birthday in preparation for a long trip to visit family. I received a loaner car for the day while all work was being done. Marcia Nelson took care of everything.. No driving drama on the long trip; the car's performance was flawless. More

Went for a washer pump Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff called my cell phone to tell me that my car was ready. I had an appointment for 8:30 A M and my car was ready by 10:00 . Jeff was very understanding of my situation, and was very courteous! If I need any repairs in the future ,I will be calling Jeff Sparks. More

Service When I bring my truck to Bozard I feel that I Always feel that my vehicle is getting a service where it needs. Kevin always tells me what absolutely h When I bring my truck to Bozard I feel that I Always feel that my vehicle is getting a service where it needs. Kevin always tells me what absolutely has to be doneAt this visit and recommends what needs to be done in the future. More

1st Among The Best Every time I have my vehicle serviced at Bozard is better than the time before. Angela McManaman is outstanding at making the big dealer experience at Every time I have my vehicle serviced at Bozard is better than the time before. Angela McManaman is outstanding at making the big dealer experience at Bozard also feel like your hometown shop where everyone knows you. The mechanics did a great job, and they executed quickly-they always do; I can't say enough about their professionalism. In this instance I showed up pretty early and I still didn't have to wait. Thank You service team. More

Extremely Accomodating Bozard is the only dealership I trust with my car in the greater Jacksonville area. Every time I've had service done at Bozard I have been extremely p Bozard is the only dealership I trust with my car in the greater Jacksonville area. Every time I've had service done at Bozard I have been extremely pleased with the results. More

Exceptional Always exceptional service and most friendly staff! I would Highly recommend anything from Bozard. Went in for service recently and was driven to my h Always exceptional service and most friendly staff! I would Highly recommend anything from Bozard. Went in for service recently and was driven to my home. Very unexpected and convenient! They're great. Mike the shuttle driver is awesome and super friendly and Sonya is always professional and just great at what she does gets me in and out quick and with a cookie! :) More

Courteous and helpful. I arrived at 0700 and was the first in. Service was quick and professional. I was able to watch as there is a large window looking into the service I arrived at 0700 and was the first in. Service was quick and professional. I was able to watch as there is a large window looking into the service bay. They even washed and vacuumed my truck! More

Sirus radio problem A new Sony radio was installed on January 27, 2017. At the time the Sirus radio worked when I left the dealership. On March 10 the radio became inoper A new Sony radio was installed on January 27, 2017. At the time the Sirus radio worked when I left the dealership. On March 10 the radio became inoperable. I did not have the new radio number inscribed on my invoice so my three phone calls to Sirus to have it restarted were unsuccessful. My trip to the dealership resulted in the radio being taken out, the new number recorded on the invoice and within 5 minutes Alek had the radio restarted. Very professional. Thank you Alek and the technician who did the work. To prevent this from happening to other customers I suggest the radio number be written on the invoice so the customer can restart their own radio without having to drive out to the dealer. Thank you for helping me. Everyone out there is just as nice as can be and it is always good to work with friendly people. Thank you- Ken Barrett, Jr. More