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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,218 Reviews of Bozard Ford Lincoln - Service Center
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April 11, 2017
Satisfaction On time and extra care! The only complaint I have is the coffee was out. It was replaced after I mentioned it. I have been coming to Bozard for over 2 On time and extra care! The only complaint I have is the coffee was out. It was replaced after I mentioned it. I have been coming to Bozard for over 25 years and have never had a bad experience. More
by SEADOG054
Verified CustomerEmployees Worked With
Kevin Bressler
April 11, 2017
Excellent Service From the time that Marcia Nelson scheduled my service until my truck was ready for pick up, no one could have done the excellent job that Marcia and t From the time that Marcia Nelson scheduled my service until my truck was ready for pick up, no one could have done the excellent job that Marcia and the service team at Bozard Ford did! Keep up the great work!! More
by CRM0
Employees Worked With
April 11, 2017
it was great, on time and great service. I made and appointment and the time was kept and the service was great and cost effective. Plus, I had forgotten my coupon and the representative sti I made and appointment and the time was kept and the service was great and cost effective. Plus, I had forgotten my coupon and the representative still accepted it. More
by SJSFAM
Employees Worked With
April 10, 2017
Bought a Ford at a Toyota dealership Just bought 2014 Mustang from a Toyota Dealership. A few days later a service light came on...the guys over at Toyota knew that there were only weeks Just bought 2014 Mustang from a Toyota Dealership. A few days later a service light came on...the guys over at Toyota knew that there were only weeks left on the Factory so they connected me with Ed and Jeff at Borzard. These guys were great and had me back on the road the very next day. I'll definitely be coming back, nice to have a team around that you can trust! More
by ADAMRUFFES
April 10, 2017
Service experience depends on who's working We have rarely had a problem with service at Bozard. I stopped using the Quick Lane when they missed worn brakes and worn tires on separate visits. We have rarely had a problem with service at Bozard. I stopped using the Quick Lane when they missed worn brakes and worn tires on separate visits. If Alex or Crystal is there in the service department all is great. But i recently went in for an appointment when both were off. "I can't help you, I'm too busy". "I can't help you, I'm going to lunch". Others refused to meet my eyes. Needless to say, my next car won't be from Bozard. More
by Ex customer
Employees Worked With
Nathan Dippy
April 10, 2017
Job Well Done First off, I really dislike word minimums. As far as Bozard goes, the job was done correctly and within a reasonable amount to time. As usual Jeff Spa First off, I really dislike word minimums. As far as Bozard goes, the job was done correctly and within a reasonable amount to time. As usual Jeff Sparks did an excellent job. You folks have a great person working for you. Unfortunately the parts department wasn't as good. More
by DKEMPKES
Employees Worked With
April 10, 2017
Service Scheduled LOF online with your dealership. Got there and was told to go over to Quick lane who told me I should be at the dealership. The lady at Qui Scheduled LOF online with your dealership. Got there and was told to go over to Quick lane who told me I should be at the dealership. The lady at Quick lane realized the BS I was going through and took care of the service. More
by paul.sly
Employees Worked With
Don't remember
April 10, 2017
It doesn't get any better! I walk in for a 10 AM appointment at 8AM and drop of my Escape for "The Works" and an "Auto Butler" treatment at Noon. At 10:30 Stuart calls me at st I walk in for a 10 AM appointment at 8AM and drop of my Escape for "The Works" and an "Auto Butler" treatment at Noon. At 10:30 Stuart calls me at states my car is ready for pick up. I mentioned that I didn't have a way to get to Bozard and he sent "Tom" koto pick me up. Now that's SERVICE! More
by dcseery
Employees Worked With
April 10, 2017
Service If you make an appointment the service is performed on time. The folks are friendly and the waiting area is great. I highly recommend this dealersh If you make an appointment the service is performed on time. The folks are friendly and the waiting area is great. I highly recommend this dealership. More
by jmako21
Employees Worked With
April 10, 2017
Spectacular Service Thus Far... Bought my first truck from Bozard last summer (2016 F250) and have been so impressed with the service department I decided to switch my wife's Suburba Bought my first truck from Bozard last summer (2016 F250) and have been so impressed with the service department I decided to switch my wife's Suburban to Bozard. Communication is great and every visit (3 so far) has been a great experience. More
by johnedouglass
Employees Worked With
