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Brad Francis Ford

Los Lunas, NM

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13 Reviews

499 Emilio Lopez Rd

Los Lunas, NM

87031

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13 Reviews of Brad Francis Ford

July 05, 2018

Service Water pump defult causing the motor to over heat. (February 2018) after months of waiting for new motor Contacted regional supervisor, they helped. Mo More

by Fiesta2014
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Adam
December 01, 2017

Horrible service! Their salesmen are fine, it's the after service that sucks. They were responsible for fixing the recall on my vehicle before selling it to me but that More

by Maurine Rice-Schroeder
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
James, Dominic
November 26, 2017

Love sale, dislike sales management Beware is of this dealership. Salesman, loan guy are great, but that is all that was the highlight. They are old school going back and forth, agree t More

by john
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan great Rett? Great.in Sales. mgmt Damian not so much?mine
August 15, 2017

Worst experience ever My husband and I purchased a ford pickup on our way back from Albuquerque. We were not from the area and requested that our tags be mailed to us. The More

by Cmoffat
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Finance
December 23, 2016

Great service Prompt service and great customer friendly service tech, Jacob Carriaga.. I would recommend Brad Francis for all your service needs. Honest profession More

by jacash10
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jacob C
October 25, 2016

An SUV dream Thanks to the salesman, Ryan, and the finacial manager I was able to land a great Ford Explorer at the right price. I'm so glad I got the vehicle that More

by Heather R.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryanp
October 22, 2016

Great customer service!!!! Robert Garcia had the greatest customer service!! Such a great experience! He was not pushy or uncomfortable to work with. If your looking for a great More

by Amber Baldonado
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
March 03, 2016

Immature, untrained, poor customer service - no apologies I called twice and spoke to them twice to set up an appointment so they had two opportunities to get it right. I drove 50 miles to get the work done More

by ckthis
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Vince and whoever I spoke to on the phone to make the two appointments.
September 09, 2015

Horrible service I took my 2011 ford edge, which was bought there, to get the touch screen replaced. The software failed and was under an extended warranty. I started More

by Pissedoffcustomer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Vince Montoya
May 17, 2015

Never deal with these guys These guys are shady they would not even tell us the price of the used trucks they just kept pushing to pull credit reports then when they did they tr More

by Robebak1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Manager
1
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