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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,573 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,574 reviews

February 17, 2025

Worst dealer ever. I would not recommend this dealer to anyone. The stress I have gone through is incredible More

by CHELSEAFERFERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mauricio Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Danny
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Feb 20, 2025 -

Braman BMW Miami responded

Chelsea, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Braman BMW Miami Team

February 17, 2025

I always came to braman to service my BMWs since 2010. I’m on my fifth BMW and I never had an issue with this service center. More

by Constanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
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Feb 17, 2025 -

Braman BMW Miami responded

Constanza, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Excellent customer service! ! Quick turnaround and every interaction was helpful and pleasant! Harvey communicated very well and was a pleasure to work with. More

by Lori.dunnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you, Lori, for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Dealership offers great customer service, fair prices, and a smooth car-buying experience. Highly recommended! More

by Milels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neikeends Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 16, 2025

The service is excellent and the staff is polite and helpful and the Driver was pleasant More

by rbdadlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Barbie & team are awesome. Technician is awesome. Attentive customer Service and follow-u, great communication More

by FARIDBUENDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbie from Service
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Barbie and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Excellent Service mgr but failed to update/ eliminate the service needed panel message which still is on More

by ARGELIOMALDONADO_EHLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

Excellent quality of service provided by Manoel, who was attentive and agile from the sale to the delivery of the vehicle. More

by PABLOMAFRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel
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Feb 16, 2025 -

Braman BMW Miami responded

Pablo, It's great to hear that Manuel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 15, 2025

Yes I get watt u want weed a super service fast and profecional all personal where excelent More

by ELCOFLA007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 15, 2025

I had jay helping me, he was great. Got me in and out quickly. Let me know exactly what was going on More

by frankcasucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you, Frank! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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