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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,953 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,953 reviews

November 30, 2025

Always great professional service. It’s a shame that the Braman family are Republicans. There is still an opportunity to get on the correct side of history! More

by MBMIKE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 30, 2025

Employees trained poorly, need more training. Poor communication, poorly skilled, money hungry, no empathy Poor management More

by JSALCIME
Recommend Dealer
No
Employees Worked With
Carlos
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Dec 03, 2025 -

Braman BMW Miami responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 30, 2025

Great experience in the beginning but felt like the sales associate was not fully involved after we agreed to a deal. I was left alone, waiting for over an hour to sign all paperwork. He didn't really check More

by Saddarusa
Recommend Dealer
Yes
Employees Worked With
Jorge Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Velasco
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Dec 01, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 29, 2025

All great but time in is too long. That's all. The repair time is too long. More

by ANTHONYMAGALDI
Recommend Dealer
Yes
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Nov 30, 2025 -

Braman BMW Miami responded

Thank you so much for your review! We do apologize for the long wait and appreciate your patience. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 27, 2025

Excellent service, always with a good initiative looking to please the customer and Maruf the best. More

by msomarriba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf M
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Nov 27, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 27, 2025

Fast, professional and reasonable. I had a great experience working with my service advisor Mr. Romero and would consider reaching out to him again for any future maintenance needs or More

by DIEGOURIBE
Recommend Dealer
Yes
Employees Worked With
Mr. Romero
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Nov 27, 2025 -

DIEGOURIBE responded

Thank you for your last service and Happy Thanksgiving to everyone at Braman BMW!👍

Nov 27, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 25, 2025

Very customer friendly. The service did not take an inordinate amount of time and the waiting area was comfortable. More

by ralphpozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name
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Nov 25, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 24, 2025

Excellent service and communication, loaner was available as needed Video of the inspection of the vehicle was great More

by LMARRIAGA
Recommend Dealer
Yes
Employees Worked With
Yasiel Alvarez
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Nov 24, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 24, 2025

Maintenance Mandatory scheduled maintenance. Loner car and experience was perfect. Pick up of my car slow. Waited more than 20 minutes after handing over my paper More

by ERINROD1
Recommend Dealer
Yes
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Nov 24, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 24, 2025

maruf is fantastic maruf is so efficient marua is amazing and great communicator maruf is the reason I buy bMw's More

by sig0
Recommend Dealer
Yes
Employees Worked With
maruf. he is the best
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Nov 25, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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