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Braman BMW Miami - Service Center

Miami, FL

4.6
1,146 Reviews
Call Service Center (786) 577-5220

1,146 Reviews of Braman BMW Miami - Service Center

Sort by
July 31, 2025

Too expensive. Can’t wait for it to go bankrupt and another company takes over. Ideally the Germans should come in and start managing it. $500 an hour is ludicrous. More

by LEONCIOPROVOSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrei
Report | Print
Aug 03, 2025 -

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 30, 2025

We own 3 Mini cooper Countryman cars. Always great service. We are very happy clients. More

by HGRIF
Recommend Dealer
Yes
Employees Worked With
Barbara Francisco
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Jul 30, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 26, 2025

Great experience and attention to detail from jomar Jomar is very good at what he does , I would recommend him to everyone More

by Jah1723
Recommend Dealer
Yes
Employees Worked With
Jomar
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Jul 30, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear that Jomar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 26, 2025

Great service by Lester and rental service short wait time. I appreciate it.Thank you More

by HUGOMARCOS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester
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Jul 26, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 26, 2025

Very happy for many years with the level of service . Jay, very professional service advisor . Highly recommended More

by SDETUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay service advisor BMW
Report | Print
Jul 26, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 26, 2025

Excelente servicio, rápido y eficiente , resolvieron el problema con prontitud mi asesor fue cordial atento respetuoso y eficiente More

by CAROLINASREDNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey López
Report | Print
Jul 26, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 26, 2025

Bismarck has helped me since I bought the car. Friendly, efficient... available. Very happy with his assistance, kudos. More

by PABLOTAM1
Recommend Dealer
Yes
Employees Worked With
Bismark
Report | Print
Jul 26, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 25, 2025

Excellent customer service. Been a customer for many years. Love the location and access. The best dealer. More

by DIANITA4272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 25, 2025

Great friendly service. Professional and fast service. My paperwork for service needed was ready to print so that I could get in and out More

by NATALIE2VA
Recommend Dealer
Yes
Employees Worked With
Jiesel Alvarez and Asap car rental
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Jul 25, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 24, 2025

Nice, professional I feel always treat with respect professionalism and I been a customer for at least 14 years More

by MICHELLESMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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