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Braman BMW West Palm Beach

West Palm Beach, FL

4.8
1,491 Reviews
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2901 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,491 reviews

December 15, 2018

New car purchases It was a great experience to purchase a new car, Preferred color, and gasoline only , the electric/gasoline did not work for me, because there are More

by S.P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski
December 12, 2018

Excellent Experience Honestly, I was dreading the process of purchasing a new vehicle, as my previous experiences at other dealerships were not that enjoyable. This all ch More

by Taki P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian D. Barry, General Sales Manager
December 10, 2018

Nice selection of vehicles. Poor experience overall Leased an X2. Had it shipped to me as I was relocating. The vehicle had 20 miles to empty upon arrival and was dirty inside and out. The overall leasi More

by Rachmunas4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Castellano , Nico Scattino
Dec 11, 2018 -

Braman BMW West Palm Beach responded

Dear Rachmunas4life, We strive to provide the highest level of a world class experience to all our clients and it is of deep concern when one of our guests feels we fell short, but we always look for an opportunity to make it right. Let me know if the following resolutions will be satisfactory for each of the concerns: Low on Gas: Unfortunately, federal law does not permit vehicles being shipped with more than 1 gallon of gas on interstate transport. We would like you to fill up the tank locally and send us the receipt for reimbursement. Dirty Vehicle: Due to the vehicle being shipped from Florida to South Carolina, I am certain it got pretty dirty from road splatter. Please have the vehicle detailed and send us the invoice for reimbursement. Training on use of vehicle: As you may recall, we kept the dealership open a few hours after closing hours to accommodate your schedule. By that time, our Genius delivery staff had already departed. We would like to arrange for a Genius from one of our sister stores in South Carolina to visit you and teach you all things about the X2 which you love so much. Thank you once again for the opportunity to serve your BMW needs. We look forward to seeing you again soon. Please address correspondence to me at dbayard@Bramanmc.com. Best regards, Danny Bayard Client Care Team

December 02, 2018

Purchase of BMW 535i -Nicole Stem In Sales First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate—well inform More

by Wallingford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Stem
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Came. Tested. Bought Knew exactly what I wanted and they made it happen quick and efficiently. Maryann was a pleasure to deal with and Edwins was very informative. Thanks More

by Nolaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski
November 26, 2018

Joe from Bramen Dealership Joe Porco is a real pleasure to deal with. He is professional, courteous and services customers way beyond the point of sale. We have been with him fo More

by Trader from Boca Raton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Porco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Outstanding experience! Osiris Cedeno is a consummate professional and represents Braman exceptionally well. He seamlessly prepared and executed the purchase of two vehicles. More

by rrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barrios, Justin Warner
November 16, 2018

Exceptional service !!! I had the best experience at Braman with Sean, Professional, kind, caring, and caring. The team was exceptional including Michael at finance, Amit in More

by Claire Helene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Praise! I have had a strong desire to acquire a BMW Convertible and the time was finally right to pounce. When I rolled in Thursday, I met Sean, and we quic More

by RobertpBodis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with others but can’t recall full name from list - everyone was great!!!!
November 15, 2018

Excellent I was welcomed with open friendly arms. Mr Osorio was so professional ... & his partner Ryan put the icing on the cake ... what a wonderful & professi More

by Ednita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Struble, Ivan Osorio
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