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Braman BMW West Palm Beach

West Palm Beach, FL

4.8
1,504 Reviews
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2901 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,504 reviews

December 22, 2018

Sean is the best! I just wanted to take a quick minute to rate my experience with Braman BMW. I gave Sean 5 stars because he makes the process very easy, he goes above More

by Withlove1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

"Well Done" I am highly satisfied with Palm Beach Auto Sales Outlet. You had an exceptional inventory to choose from, all clean and well prepared vehicles, repre More

by Sandpiper1111
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Santome, Ivan Osorio
December 17, 2018

Great experience Ask for Ivan . Great experience , nice guy and he takes time to explain all the options available to you. Not pushy at all . Had a stratch on my bump More

by Divya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Struble, Frank Lyon, Ivan Osorio
December 15, 2018

New car purchases It was a great experience to purchase a new car, Preferred color, and gasoline only , the electric/gasoline did not work for me, because there are More

by S.P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski
December 12, 2018

Excellent Experience Honestly, I was dreading the process of purchasing a new vehicle, as my previous experiences at other dealerships were not that enjoyable. This all ch More

by Taki P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian D. Barry, General Sales Manager
December 10, 2018

Nice selection of vehicles. Poor experience overall Leased an X2. Had it shipped to me as I was relocating. The vehicle had 20 miles to empty upon arrival and was dirty inside and out. The overall leasi More

by Rachmunas4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Castellano , Nico Scattino
Dec 11, 2018 -

Braman BMW West Palm Beach responded

Dear Rachmunas4life, We strive to provide the highest level of a world class experience to all our clients and it is of deep concern when one of our guests feels we fell short, but we always look for an opportunity to make it right. Let me know if the following resolutions will be satisfactory for each of the concerns: Low on Gas: Unfortunately, federal law does not permit vehicles being shipped with more than 1 gallon of gas on interstate transport. We would like you to fill up the tank locally and send us the receipt for reimbursement. Dirty Vehicle: Due to the vehicle being shipped from Florida to South Carolina, I am certain it got pretty dirty from road splatter. Please have the vehicle detailed and send us the invoice for reimbursement. Training on use of vehicle: As you may recall, we kept the dealership open a few hours after closing hours to accommodate your schedule. By that time, our Genius delivery staff had already departed. We would like to arrange for a Genius from one of our sister stores in South Carolina to visit you and teach you all things about the X2 which you love so much. Thank you once again for the opportunity to serve your BMW needs. We look forward to seeing you again soon. Please address correspondence to me at dbayard@Bramanmc.com. Best regards, Danny Bayard Client Care Team

December 02, 2018

Purchase of BMW 535i -Nicole Stem In Sales First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate—well inform More

by Wallingford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Stem
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Came. Tested. Bought Knew exactly what I wanted and they made it happen quick and efficiently. Maryann was a pleasure to deal with and Edwins was very informative. Thanks More

by Nolaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski
November 26, 2018

Joe from Bramen Dealership Joe Porco is a real pleasure to deal with. He is professional, courteous and services customers way beyond the point of sale. We have been with him fo More

by Trader from Boca Raton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Porco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Outstanding experience! Osiris Cedeno is a consummate professional and represents Braman exceptionally well. He seamlessly prepared and executed the purchase of two vehicles. More

by rrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barrios, Justin Warner
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