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Braman BMW West Palm Beach
West Palm Beach, FL
1,491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,491 reviews
November 12, 2018
Exceptional service and experience Sean was professional, knowledgeable and personable. He did everything in his power to ensure I got everything exactly as I wanted and I could not be Sean was professional, knowledgeable and personable. He did everything in his power to ensure I got everything exactly as I wanted and I could not be more in love with my car. I’m super excited to break it in and thrilled to be a part of the Braman Family. The entire team from start to finish was exceptional! More
by Feitclub
November 12, 2018
Great experience After going to vista Bmw in lauderdale shopping around we decided to visit braman Bmw in west palm because I didn’t like the experience at vista, and After going to vista Bmw in lauderdale shopping around we decided to visit braman Bmw in west palm because I didn’t like the experience at vista, and I have to admit this was the best decision ever . Osiris and Justin at braman Bmw are the best you could ever get, since the moment I walked in to the showroom they took great care of me and made me feel like home. Please go see Osiris and the guys at braman Bmw. More
by Marta dengo
Employees Worked With
November 12, 2018
Amazing experience Please go see osiris and Justin at braman BMW West Palm Beach and you will never purchase a vehicle anywhere else ever, they make you feel like famil Please go see osiris and Justin at braman BMW West Palm Beach and you will never purchase a vehicle anywhere else ever, they make you feel like family. More
by Paola
Employees Worked With
November 06, 2018
Incredibly painless!!! I had the most amazing experience in this car dealership, from the salesman to the genius who taught me how my car functions. Management didn't beat m I had the most amazing experience in this car dealership, from the salesman to the genius who taught me how my car functions. Management didn't beat me up...I appreciated that! I was just looking thinking it's a Sunday. Banks are closed. No way am I buying a car. I got a great deal and then some! I thanked everyone I dealt with at Braman Auto. More
by Cranky
November 04, 2018
Awesome team of people! This is my fourth BMW, but first certified pre-owned. I’ve only had it a night but all in all loving it!! Thank you MaryAnn for your help and staying This is my fourth BMW, but first certified pre-owned. I’ve only had it a night but all in all loving it!! Thank you MaryAnn for your help and staying late to get the deal done. More
by Wrights0872!
Employees Worked With
Maryann Swejkoski
November 02, 2018
Great Purchase Experience! I traveled from Illinois to purchase a used car. I did the search and negotiations via phone and internet. Palm Beach Auto and Santiago were outstan I traveled from Illinois to purchase a used car. I did the search and negotiations via phone and internet. Palm Beach Auto and Santiago were outstanding to deal with. Honest and upfront, I was very satisfied with the entire purchase experience. Would highly recommend them both! More
by ConvertibleFan4
Employees Worked With
Santiago Mejia
October 31, 2018
Wonderful Experience I purchased a very well represented vehicle from Frank and could not have asked for nicer “end to end” service. Kind, professional and great product k I purchased a very well represented vehicle from Frank and could not have asked for nicer “end to end” service. Kind, professional and great product knowledge. More
by Captains Choice
Employees Worked With
Frank Lyon
October 30, 2018
Awesome! After shopping around we ended up, yet again, at Braman BMW to purchase our 4th car there through the years. You just can't beat the quality of custom After shopping around we ended up, yet again, at Braman BMW to purchase our 4th car there through the years. You just can't beat the quality of customer attention and professionalism. Our salesperson, Daniel Natarelli was knowledgeable as well as patient in our decision making. He facilitated for us an excellent deal and within a reasonable amount of time. We are very pleased with our experience(s) at Braman BMW and highly recommend! More
by MarZec99
Employees Worked With
Other Employees :
Adrienne and Ramon, Peter Althoff
October 29, 2018
Marcio Do Nascimento Marcio is outstanding!! His responsiveness and customer service has made my experience a pure pleasure from start to end. The entire dealership has Marcio is outstanding!! His responsiveness and customer service has made my experience a pure pleasure from start to end. The entire dealership has been nothing less than awesome. More
by Donna M
Employees Worked With
Jerry The Genius Guy! , Marcio DoNascimento
October 26, 2018
Terrible handling of my car! One would think that a dealership in this location (Braman West Palm Beach) would offer high quality service and customer care. I have experienced ver One would think that a dealership in this location (Braman West Palm Beach) would offer high quality service and customer care. I have experienced very poor service, with no follow up at all. I recently brought my car in for service five times for the same issue before it was repaired correctly. To make matters worse; when I arrived to pick up my car, it had a dent in the passenger door. Yes, they fixed it (another visit to the dealership and a waist of my time) but it shouldn’t have happened in the first place. After they repaired the dent, out of curiosity, I reviewed my dash cam logs for excessive acceleration, which it had logged. I viewed the video only to find the valet driving away from the rear lot, recklessly and at an excessive speed, while talking on the phone! I shared this with my advisor, who said he would tell and show the videos to the service manager. After a few days, I then shared my experience and copies of the video with my salesman. More than two weeks have past and I haven’t heard from anyone, let alone the service manager! A simple apology from someone other than my service advisor would have gone a long way! I believe the majority of customers lease their cars from Braman and therefore aren’t as caring if they get a dent or the job isn’t done right the first time. I have owned BMW’s for over 33 years, historically buying at least one car a year for a family member and have never experienced anything like this. This being my fist set of service experiences with Braman, hasn’t proved positive on many levels. More
by Consult
