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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews
Call Service Center (833) 594-2090

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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December 28, 2022

Jasmine was my service advisor. Completely satisfied and she exceeded my expectations. Great customer service and ensured I was well taken care of and all my needs were met. She is More

by shakera.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
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Dec 28, 2022 -

Braman Honda of Palm Beach responded

Thanks for your review, Shakera! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Jasmin was able to help you out. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 28, 2022

Very happy with my service. Alex was great and courteous. I would recommend this dealer to others. More

by epenaromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

It was an unsatisfying experience. Not all offered and agreed services were done. They offered free car wash and vacuuming, but didn't do it at the end. More

by CMBAYLON
Recommend Dealer
No
Employees Worked With
Maykol Bonjoch
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Dec 30, 2022 -

Braman Honda of Palm Beach responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

I felt like I was wronged in having to pay for a new battery when I had just recently bought the certified pre owned vehicle from BRAMAN Honda 2 months ago and when I arrived for the service the advisor More

by Padilla.a.carlos23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Dec 27, 2022 -

Braman Honda of Palm Beach responded

Thank you for this feedback. Our goal is to make sure that everyone who visits leaves happy, and we're disappointed to hear that we missed the mark here. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

Great service center easy to make appt and the service manager assigned is always informative More

by DESTINYRGIBBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maykol Bonjoch
Report | Print
Dec 27, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

The service and sales at this dealership were both excellent and both five star quality. More

by CONSTANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Spada
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Dec 27, 2022 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team, Constance. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

Braman Honda is a very well kept dealership with great customer service. The employees are great as well. More

by hightowersr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Price
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Dec 27, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 27, 2022

Service was excellent. Nick was very informative and my issues were all resolved in timely manner. More

by RALPHMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 26, 2022

The wait is way to long with an appointment! Why was an oil change wait 2 hours? More

by Lisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Bueso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maykol Bonjoch
Report | Print
Dec 30, 2022 -

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 26, 2022

Susan, our advisor, made sure we were taken quickly. The battery in our 2022 Honda Accord Hybrid was replaced and we were on our way. Thank you, Susan! More

by SAPIRA132
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito
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Dec 27, 2022 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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