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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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August 22, 2022

Excellent and fast service! This was my first time at this location and I will definitely be back. More

by deenaswhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 22, 2022

Great service by Alex Bueso. He was detailed and explained everything. Thank you very much Alex More

by feche_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 22, 2022

I leave my car for service and I received with scratch on the rear bumper paint. So I very disagree with that More

by Elvis Santiesteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Elvis, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Aug 26, 2022 -

Elvis Santiesteban responded

You can call me at 5615709627. I prefer in Spanish. Thanks

August 22, 2022

I drive 30 minutes to bring my car to Braman for service. I think that says it all. They are professionals and thorough. More

by agesea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 22, 2022

Susan Ruthridge is a wonderful and knowledgeable Braman employee. A pleasure dealing with her each time. More

by MMINZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Susan to be a positive one at Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 20, 2022

Vada was very helpful and patient and provided very good service. Thank you Ms. Vada! More

by MERCI7LUV
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vada and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 20, 2022

Susan is great! She’s always awesome with getting my vehicle in when I need it serviced and handling all the maintenance or repairs that is required More

by TLEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Braman Honda of Palm Beach responded

We appreciate your business, Susan and our service team look forward to serving you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 19, 2022

everything went well - timely - however expected a carwash which did not happen - when car was brought in for service at other dealerships, they always included a complementary car wash/vacuuming even More

by HERBSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Vada and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 19, 2022

I received a paint scratch. I bring my car without that and I received with that More

by Elvis Santiesteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Braman Honda of Palm Beach responded

Elvis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 19, 2022

ive experienced nothing but great service here. staff is attentive and i always leave satisfied. More

by katiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Fabbro, Maykol Bonjoch
Aug 22, 2022 -

Braman Honda of Palm Beach responded

Katiana, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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