Braman Honda of Palm Beach - Service Center
Greenacres, FL
2,334 Reviews of Braman Honda of Palm Beach - Service Center
terrible service department I got a appointment morning for same day oil change. I was there that afternoon. I always paid$ 39.95 without a problem. That time I had a coupon wa I got a appointment morning for same day oil change. I was there that afternoon. I always paid$ 39.95 without a problem. That time I had a coupon was $ 17.00 when I showed the service advise r Gilbert he said please come to my office. He took me his office than he said I can use coupon but I have to wait minimum 2 hours! I said I have a appointment I got this morning why I have wait that much ! He said they are too busy... He can reschedule for new appointment. Avoid this Honda at all costs. They are liars, greedy and have a bad communication. They obviously fixing alot of cars he is acting like don't need our businesses. I tried to get service 2 times never go here again. I would not give Braman Honda 1 star. More
Air Bag Safety Recall This has been a horrible experience- I have never dealt with a company that treats clients in a more disrespectful way- I have called at least 15 time This has been a horrible experience- I have never dealt with a company that treats clients in a more disrespectful way- I have called at least 15 times and the person answering their line 561-966-5002 keeps hanging up the phone as soon as they answer the call. This is outrageous! I asked to speak to the manager and they transfer me to someone's voice mail by the last name Benjamin- at this point I don't even believe that. Is Their Manager- I Was there 3 weeks ago when I brought my car as soon as I received notice in The mail- A gentleman by the name Yeovanni ( the name is spelled different ) told me he would get back to me in 10 days- still waiting !! This is a safety issue and I understand that there could be a delay since it is a massive amount of cars involved In The recall but a reunir phone call or follow up to let customers know they are working in tj is the least they can do!!! I will not buy a Honda anymore !!! And I have been a Honda customer over 20 years! More
Service Visit Mr. Denker was my service advisor. He was very kind and helpful. I had brought my Honda in for a service and Glenn advised me that other thins needed Mr. Denker was my service advisor. He was very kind and helpful. I had brought my Honda in for a service and Glenn advised me that other thins needed to be done to my vehicle. He explained everything that needed to be done and advised me what needed to be done right then and there and what could wait until next time. He was very honest with me about my car. I look forward to getting my car serviced at Braman Honda by Glenn Denker again next time!! More
Vehicle Maintenance Nick Burke was my service advisor and handled my arrival to departure very professional like. He answered all my questions and pointed out issues I wa Nick Burke was my service advisor and handled my arrival to departure very professional like. He answered all my questions and pointed out issues I was not aware of. More
service It was wonderful to the point and direct, very respectful,everything was explained to me in full detail, I was greatly informed and tested like a pers It was wonderful to the point and direct, very respectful,everything was explained to me in full detail, I was greatly informed and tested like a person not just another client More
service it was pleasant and efficient. roberto did an excellent job explaining everything and getting it done...even though he's a red sox fan (LOL!) it was pleasant and efficient. roberto did an excellent job explaining everything and getting it done...even though he's a red sox fan (LOL!) More
Service Experience I checked in for service at 8:15am, I was in my "loaner car" and on my way to work before 8:30am.......a wonderful experience I checked in for service at 8:15am, I was in my "loaner car" and on my way to work before 8:30am.......a wonderful experience More
Rude and condescending salesman and manager I purchased a used car from Braman Honda several weeks ago. A week later it wouldn't start and I had to bring it back to them to have the battery repl I purchased a used car from Braman Honda several weeks ago. A week later it wouldn't start and I had to bring it back to them to have the battery replaced. When I got the car it was infested with ants. Fine, things happen, they said they would take care of it and give me a loaner if I brought the car in on Thursday. I arrived Thursday morning and was told Michael wasn't in so I couldn't get a loaner. The manager, Julio, was extremely rude. I told him I was frustrated that I got the car 3 weeks ago and already had to bring it back twice. His response was "sorry you feel that way". He told me I had to either sit and wait for Michael to eventually show up or let Michael bring me a car wherever I was. He said "is that ok or not!?!?" I left to go to work and waited for Michael to call me to tell me he was coming. 3 and a half hours later Michael called to say he was on his way. An hour and a half later he still hadn't gotten there so I called him and he very nastily said "I have a customer, I will come when I'm done!" Half an hour later he showed up and began to berate me at my workplace for being upset. He told me he was doing me a favor by fixing my car, I needed to not be so upset and get over it, and it was my fault that I showed up and he wasn't there because he can't sit around waiting for me to come. Every time I tried to say something he cut me off and was extremely condescending. When I asked when my car will be done he said "sometime tomorrow", he doesn't know and he would call me. I finally disengaged and walked away, all while he was still berating me. The next day at 4:30 I still hadn't heard from him so I called to check on it. When I got there he wordlessly got my car for me and walked away. Extremely unhappy with how I have been treated and will NEVER recommend this dealership to anyone. More
Braman Honda Quick oil change and comfortable waiting room. My appointment was made for 8am and I was out by 8:45. Overall I had a pleasant experience. Quick oil change and comfortable waiting room. My appointment was made for 8am and I was out by 8:45. Overall I had a pleasant experience. More
Excellence at its best! Service advisor was extremely knowledgable about my vehicle. He was also very polite. He was on point with everything my vehicle needed and addressed Service advisor was extremely knowledgable about my vehicle. He was also very polite. He was on point with everything my vehicle needed and addressed me the issues properly. More