Braman Honda of Palm Beach - Service Center

I made an appointment for $39.99 OIL CHANGE. He told me that I need the tire rotation and would be around $70.00 so I agreed Simple oil change cost me $171.00. I don't know anything about cars. After 1.5 that I need the tire rotation and would be around $70.00 so I agreed Simple oil change cost me $171.00. I don't know anything about cars. After 1.5 hours my car was in shop he come out and told me that my car needs an air filter. I don't know anything about any filters so I thought it was included in my oil change. I thought another $20.00 maybe. My mistake was I didn't ask any detail about the filter or price. Being professional HE SHOULD OF EXPLAINED ME HOW MUCH IT WOULD COST ME.So after sitting there for 2.5 hours he come and gave me the bill for $171.00. Am not really happy about this. Very unsatisfied. What would of happened if I didn't t had the money, or credit card??? More

If you would like to be ignored, ripped off, and treated like garbage.... Don't walk, RUN to this place! I was there for a total of 4 hours so that the mechanic could do a diognasis that took him 15 minute like garbage.... Don't walk, RUN to this place! I was there for a total of 4 hours so that the mechanic could do a diognasis that took him 15 minutes. I had to make an appointment in advance to get this privilege. Miguel, the service advisor, spent his entire morning ignoring me and giving me the run around. After waiting 45 minutes after my appointment to finally speak to my 'advisor' I waited another hour for them to take my car into the shop. After just 15 minutes, I watch the mechanic walk away from it. Then it takes 30 minutes for Miguel to come and give me a rediculius price for the repair. The most fusterating part was that it took 2 hours until I would get my car back!! I was so mad I asked the guy several times and he just said 'give me a minute'. Oh yea, they charged $100 for this waste of my day. I later got the repair done for about half the price at another dealer. Yea, another Honda dealer actually had it priced at half of what this crook tried to charge me. More

Within a week of purchasing a 2008 Honda Accord certified car from the used inventory, I realized that there was something mechanically wrong with the vehicle. Mr. Ed in the service department was pleasant, car from the used inventory, I realized that there was something mechanically wrong with the vehicle. Mr. Ed in the service department was pleasant, efficient, and professional in handling my concerns and problems with the vehicle. His customer service was excellent and my car is now properly fuctioning. Thank you. More

I had repair done for the timing belt and other stuff from the above shop. Your technician, Max Rubiano, performed the work. When I was driving my car next day it was making noises. Found out that he did from the above shop. Your technician, Max Rubiano, performed the work. When I was driving my car next day it was making noises. Found out that he did not mount the screw in the engine mount. I took my car to your shop on the same day and business manager, Sean McCarthy, told me that as to make me calm that “things happen”. He was not a professional at all in this customer service. You do crappy work and telling me things happen. They both concurred that it was a bad installment when they replace the timing belt. I took it to Honda because of your reputation. They solved the issue, but still sound coming intermittently. I made stop payment temporary my credit card. I will not do any more repair from your shop nor my family. More

My experience with Brahman Honda once again was a pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recomm pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recommend Mr. Rossi to my friends and family. Thank you, Concetta More

On 2/15/11 my 2008 Accord would not start. I received a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a wait, or I could go home, to determin the problem. When I explained that I had my handicapped husband in the car, Sean McCarthy arranged to drive me home personally, as the courtesy transport car was out and would be for several hours. Our problem was turned over to Herb Solomon and we were driven home. A call from Mr. Solomon informed me that the battery was replaced, but he would like the car to be kept overnight in order to do a full electrical check. I agreed. I also informed Mr. Solomon that I needed the car first thing in the morning to take my husband to dialysis, and was told that the courtesy car could come at 8a.m. Unknown to Mr. Solomon, the courtesy driver had several customers to take home and he called me and said it would be 9:30 before he could be at my home. I then tried to arrange for a neighbor to take my husband. However, about 5 minutes later, Mr. Solomon called me and asked if I was ready so that he could come, personally, and pick me up. Of course I agreed. From the time that we purchased our Accord in October 2008 to the present, we have experienced outstanding service and felt that our experience with Mr. McCarthy and Mr. Solomon should be shared. THANK YOU TO ONE AND ALL. We do not hesitate sharing our name. More

Went there to have an oil change and instead came home with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Sa with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Same car payment as before for a car that had everything we could have wanted....For us this was definitely a win win situation.....The salesman and the person that finalized the financing for us were professional and super-friendly.....I've had less than great experiences at other car dealerships in the past both for purchasing as well as servicing a car...Braham Honda knows how to do business and puts the "C" back in customer service More

ANDY WAS A GREAT SALES PERSON LISTEN TO ALL MY NEEDS MY CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT W CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT WANT A HONDA. IT WAS A PLEASURE DEALING WITH THIS DEALERSHIP " NO PRESURE " More