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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews
Call Service Center (833) 594-2090

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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December 19, 2023

This dealership is really on the ball as far as customer service goes, especially compared to other dealerships I’ve experienced in the past. Vada was very professional and proficient with her assistance. More

by ROSSERJEFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Braman Honda of Palm Beach responded

Jeffrey, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach. We look forward to having you as a valued customer for many years! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 19, 2023

Always doing a great job and you can count on them. Just keep it guys. You guys rock More

by hondaHRV 16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 18, 2023

Long time waiting at the dealer and it's not the first time. Apparently the service is not improving. The representative who helped me was excellent More

by COLONCHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Braman Honda of Palm Beach responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 18, 2023

Professional and friendly Caring Effective and knowledgeable I would want to use him again I’m the future! More

by TESSIEMCCLUNG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Spero
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Braman Honda of Palm Beach responded

Thank you for the kind words! We look forward to sharing your compliments with our team, Tessie, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 18, 2023

Victor is the best service advisor ever! ! And this is the only dealership I’ll ever go to. More

by NEWAGNERFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Braman Honda of Palm Beach responded

Thank you for your business and this service review. We're happy to hear Victor and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 16, 2023

Jasmine was wonderful, stayed in touch and always answered my calls. As always Braman employees are extremely professional and courteous at all times. More

by AMERICANDEALERS@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Fernandez
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Dec 16, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2023

She was wonderful. She communicates when the vehicle was ready. Excellent service. I had a great experience with Honda. More

by beverlyseto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers
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Dec 15, 2023 -

Braman Honda of Palm Beach responded

Beverly, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2023

Jasmine was very nice and helped resolved my issue. My reason for the company rating has nothing to do with Jasmine it’s the company in itself as my spouse has also had issues. If it wasn’t for Jasmine More

by Mxwll106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Fernandez
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Dec 19, 2023 -

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry you didn't have the best experience and we'd like to learn more. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2023

Susan is great in the service dept! She always takes good care of our needs and wishes. Merry Christmas Susie! More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Braman Honda of Palm Beach responded

Thank you for your business and this review, Luz. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 14, 2023

Good service along with professional advisors, they explain everything, appointments taken on time. Will continue to come back. More

by rpft10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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