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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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February 22, 2024

Honest advices about your car and fast service because like me that I live far away and I have to wait for the service. More

by Davidflash20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Attentive, professional, responsive service - my first on the 2022 Honda Accord. Service bay shared a video of the mechanic while he was checking the car out in detail - this was very helpful. I could immed More

by yuvalcohen57
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Susan and her team are the best! Great service and very professional! Thank you for always taking excellent care of my vehicle. I highly recommend Braman Honda in Greenacres. More

by sharonyb4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Was told my service would take 3 hours. 5 hours they gave me my car back. More

by JSWADE47
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Bueso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

BEWARE! !!!! I had the oil changed and someone stole the handicapped parking permit that was in my glove box. I put it in my glove box when I got to the deal More

by Knuckles
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 25, 2024 -

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

I brought my car for an oil change (told them we were going to wait) and was never notified there were two recalls that needed to be fixed prior to the appointment. It’s really hard to plan accordingly More

by maggiedpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Maggie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

This is the last time I am taking my car to get it serviced at this Bramans dealership. The service was horrible 3 hours for an oil change is way too long and even after the 3 hours the car stop work More

by WAYNEWILLIAMS9071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Fernandez
Feb 25, 2024 -

Braman Honda of Palm Beach responded

Wayne, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Muy buen servicio el que recibí , siempre eficiente , agradezco sus atenciones y buen trato de Alex More

by AYLEEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Vada was super helpful, made sure all my questions and concerns were addressed. Visit was super quick and easy. More

by BRUNOGCUADROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, More

by dinaunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Fabbro
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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