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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews
Call Service Center (833) 594-2090

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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July 14, 2023

Jasmine, as always, is the best at what she does. She goes above and beyond her call of duty to make the process goes smooth and painless for me. I have been coming to Braman Honda of Greenacres for More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
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Jul 14, 2023 -

Smith responded

Thank you very much for a great service!

Aug 01, 2023 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jasmine here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Nick was fabulous as always. He was attentive and made sure to keep me updated on my car's progress. More

by JazzyBree04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

William Kendi is professiona & a gentleman. Always makes my visit there as seamless as possible Super service More

by Judylan561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Very professional and courteous. Veta was nice and explained things thoroughly and clearly. It was a pleasure. More

by ishcanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Regarding the service provided, the app used to let the customer know the estimated cost of service was very confusing. Also, when the lease was signed, it stated that I had 2 years maintenance only to More

by Grams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Regarding the service provided, the app used to let the customer know the estimated cost of service was very confusing. Also, when the lease was signed, it stated that I had 2 years maintenance only to More

by Grams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Your promo was misleading i was not able to do the important things like rotation and balance More

by ACRHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Jul 18, 2023 -

Braman Honda of Palm Beach responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

It was great and informative. Thank you very much for the time and effort to fix my car. More

by jroos32825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Vada is very detailed with explaining what needs to be done and benefits in end. Very professional, goes above and beyond with service. Thank you so much!!!! More

by cherunfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Salabarria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Fabbro
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Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Great service everything is clearly explained to me in reference to the work done on the car More

by sweetnessluv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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