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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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July 14, 2023

Susan is great! She is the only service advisor I want to deal with. She always goes above and beyond More

by KIMMYB614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Braman Honda is an amazingly outstanding dealership. Scores of individuals working us synchronized activity. My key fob was quickly programmed and given back to me. My wife and I thoroughly enjoyed a More

by PLUFFMUDII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
X'aviera Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Rogers
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Catherine Rodger was a joy to work with. She is high energy and works hard to keep her customers happy. More

by PLUFFMUDII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Rogers, Antoni Basta
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Catherine was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Wanted to charge me for work they caused on my vehicle from a recall. I’ll never go back. More

by BTLL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Rutledge
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

My car was having a hard time turning on and I texted Nick to see when I could come by. He texted right away on his day off and told me to come first thing the next day. I got there early and he took my More

by cela.mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Regarding the service provided, the app used to let the customer know the estimated cost of service was very confusing. Also, when the lease was signed, it stated that I had 2 years maintenance only to More

by Grams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Regarding the service provided, the app used to let the customer know the estimated cost of service was very confusing. Also, when the lease was signed, it stated that I had 2 years maintenance only to More

by Grams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Your promo was misleading i was not able to do the important things like rotation and balance More

by ACRHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Jul 18, 2023 -

Braman Honda of Palm Beach responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

It was great and informative. Thank you very much for the time and effort to fix my car. More

by jroos32825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

It is a good Dealer. It has excellent advisors and technicians. The local is near me. More

by ROBERTO.J.ROSARIO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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