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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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July 06, 2023

Every services visit to Braman Honda has been pleasant. Susan Rutledge is an excellent service advisor. She is pleasant and always has a smile that makes coming even better. She explains what i need to h More

by anthony.boone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team, Anthony. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 06, 2023

Great service. Greeted immediately. Service advisor, Vito , was great.Loved the multipoint inspection and how Vito went through it with me. Loved the luxury of the More

by Robinschwartz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Fabbro
Jul 07, 2023 -

Braman Honda of Palm Beach responded

Thank you for your business and this review, Robin. We're happy to hear Vito and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 06, 2023

Service was thorough, prompt, effectively communicated and consistent. I’m very happy with my purchase at Braman and glad that my first experience with my service package was a seamless one. More

by CACAMPBELL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Volel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linden, Vito Fabbro
Jul 07, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 06, 2023

Although I walked in confused because it was my first time getting an oil change by myself- I was greeted warmly and was told all the things I needed to know. More

by klouis0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
X'aviera Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Fernandez, Vito Fabbro, Ashley Price
Jul 07, 2023 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 06, 2023

Nick was able to work with my schedule and provide different options in order to get my recall situated Awesome customer service and kept me updated with everything. More

by EDDY.MARTE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas and the team met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 05, 2023

Called on July 3rd, needing scheduled maintenance. Appointment was set for July 4th, pleasantly surprised. Arrived at scheduled time and was greeted promptly. In and out in one hour. Completely satisf More

by RACARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley French
Jul 06, 2023 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 05, 2023

Leslie Ffrench was quite the professional. From initial contact to the end he was very courteous and engaging throughout. He explained with clarity all things that needed to be done and provid More

by Akobie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ffrench.
Jul 05, 2023 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 05, 2023

Lesley was a great service advisers. He was kind, serviceable, and ethical. I would take my car back to this dealership. More

by MBARRI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly French
Jul 05, 2023 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. We look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 05, 2023

Did not want to honor their coupon. Oil change is not a recommendation per service individual. More

by BADOLLARBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Bueso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Braman Honda of Palm Beach responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Thank you again for your input, and we hope to hear from you soon. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 05, 2023

I was told my wit would be 90 minutes, it was an additional hour, for standard maintenance service. I waited 10 minutes at the curb for my cr after servicing - the man who went to get it took tha More

by roz13742
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
Jul 06, 2023 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We are sorry to hear that our customer service wasn't up to par and apologize for any inconvenience. We will share your comments with the team, and please don't hesitate to reach out to us directly if there is anything we can do to turn this around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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