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Braman Miami Hyundai

Miami, FL

3.8
940 Reviews

2001 NE 2nd Avenue

Miami, FL

33137

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Showing 940 reviews

June 15, 2020

Edwardo Calderon Was Amazing! I couldn't have asked for a better experience. The sales team was awesome, Finance guys are honest and informational, and managers really helpful an More

by MelissaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Alvarez, Hector Antunez, Luis Flores, Eduardo Calderon
Jun 16, 2020 -

Braman Miami Hyundai responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience with Eduardo and our team. If there is anything further we can do to assist you, please let us know!

April 30, 2020

I was scammed by Braman Miami Hyundai Recently purchased a car from Braman Hyundai. The seller was not pushy at all and the financial person seemed nice. However, make sure you read the co More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Cherny
May 04, 2020 -

Braman Miami Hyundai responded

We regret to hear that you had a negative sales experience with us, but would appreciate the chance to turn your experience around. We searched to try and find your information to reach out but no one by this first or last name appears in our system. Please contact us so we can work towards a resolution. Our General Sales Manager, Pedro Roman, can be reached via email at pedror@bramanmiami.com.

March 31, 2020

Had a great experieance It was very easy, 1-I test drove the car. 2-Got a great price. 3-Got the financing. 4-got the car It was a great experieance....Thank you Berlys More

by jap
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berlys Guitierrez
Apr 01, 2020 -

Braman Miami Hyundai responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

February 15, 2020

ITEM STOLEN FROM CAR Make sure you take all your belongings when you come to this place!!! I GOT ROBBED! THEY STOLE my daughters 18K Gold ear rings. Obviously nobody took More

by Kris Caballero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garry, Floor manager and servicing people
Feb 17, 2020 -

Braman Miami Hyundai responded

Kristopher, thank you for bringing this to our attention. We understand that your vehicle was first brought in and diagnosed with an antenna issue, after which it was taken by the valet to be vacuumed and washed. A waiver was also signed by you stating that we are not responsible for lost or stolen items, and to remove them from the vehicle before service. After we heard that the earrings were missing, we offered $100 as a courtesy as long as a receipt could be provided. In addition, we checked the vacuum, interviewed the valet and her supervisor, and requested footage in an effort to find the earrings. We sincerely apologize for the loss of these items, and should you wish to discuss anything further, please reach out to Alex Heredia, Service Manager, via email at aheredia@bramanmiami.com.

October 23, 2019

Juana Cruz Exceptional Your sales associate Juana Cruz , from whom I have bought previous vehicles, did an outstanding job for Braman, on this purchase. As before she was in More

by Panama J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juana Cruz
Oct 24, 2019 -

Braman Miami Hyundai responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

August 03, 2019

Refused to receive my lease return Terrible experience. I used to take my car there for service since I moved to Miami, and now that it was time to return my lease they denied me servic More

by GetaCarBrokerInstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Store manager
Aug 05, 2019 -

Braman Miami Hyundai responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. At your earliest convenience, please reach out to our General Sales Manager, Pedro Roman, via email at pedror@bramanmiami.com.

June 10, 2019

Great experience Purchased a used vehicle great customer service by salesman luis florez highly recommended when visiting South Florida to purchase a vehicle thank you More

by Chiko187211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Florez
Jun 11, 2019 -

Braman Miami Hyundai responded

We're so thrilled to hear you received such amazing care from our team at the dealership! Please let us know if there is anything you need.

March 21, 2019

Stay away if u can Passenger side rear window got stuck in the down position. I called the service center no one answered for an entire day. I live in FL. Where it ca More

by Bob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary. , Kirsten London
Mar 22, 2019 -

Braman Miami Hyundai responded

Bob, we do apologize for any inconvenience you experienced while this repair was underway, and we are concerned to hear that you continue to have issues with your vehicle. We want to speak with you regarding your visit. Please reach out to our Service Manager, Alex Heredia via email at aheredia@bramanmiami.com or via phone at 786-623-6060.

February 20, 2019

Purchase a new car Jesus was very knowledgeable of the car features and was very pleasant to work with even though I'm not ready to get a new car but I will sure go and More

by barbie7773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Araujo
February 16, 2019

5 estrellas !! Estoy extremadamente contento con mi experiencia en la compra de mi auto en Braman. La atención recibida por el vendendor Henrry Gonzalez fue excelent More

by Rinaldo Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henrry Gonzalez
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