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Brandfon Honda
Branford, CT
1,274 Reviews
Brandfon Honda offers exceptional Sales, Service and Parts for all your automotive needs. We have the flexibility and patience to make your car buying experience more pleasant than you'd ever expect!
Please visit our website to view our large selection of new and pre-owned vehicles. You can also schedule service for your current vehicle or order parts online. And don't forget about our $19.95 express lube and car wash!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,274 reviews
March 15, 2018
oil change The young man that helped me was very helpful. He sat at the first desk when you walk into the service area. I can not remember his name because I rec The young man that helped me was very helpful. He sat at the first desk when you walk into the service area. I can not remember his name because I received this survey a few weeks after getting my oil change. More
by allie24k
Verified CustomerEmployees Worked With
I can not remember employees name. But he was a nice young guy that sat at the first desk when you come into the service area
March 15, 2018
Worst Post-Sale Customer Service Ever I have been strung along, ignored and completely blown off by EVERY level of employee from salesman to owner! I have to say first that before the pa I have been strung along, ignored and completely blown off by EVERY level of employee from salesman to owner! I have to say first that before the paperwork was signed, everything was great, however, the day after the sale I asked for an itemized receipt to show what I paid for a remote starter and spare key because the "cash sale price" listed on my purchase order just shows one price that is $956.05 over the vehicle price. I don't think that is an unreasonable request. It is now 16 days after the sale and after the GM did not show up for our meeting at 9am 3/10/2018, I finally received the reimbursement check he promised to give me that day. Funny thing that is is dated for 3/12/2018... I have included the owner in most of the emails but I have had NO communication from him at all. This has been without a doubt the WORST car buying (or anything buying) experience of my life. If I could have given a ZERO star rating, I would have. I wish there was a place on this survey to upload documents so I could post my emails for all to see. There is alot more to this, so if anyone would like me to give details, I would be happy to. Feel free to call or email as I can forward them to you.(if you call, leave a message and I will get back to you) More
by MarkC
Employees Worked With
Other Employees :
Paul Vilca, Paul Agosti, Jeffrey Brandfon, Christopher Paduch
March 15, 2018
Excellent Customer Service We had a wonderful experience buying our car here. The staff was friendly, no pressure and awesome to work with. we have been recommending them sinc We had a wonderful experience buying our car here. The staff was friendly, no pressure and awesome to work with. we have been recommending them since we left. More
by corollaboys
Employees Worked With
Grandell Thompson
March 15, 2018
excellent I recommend all my friends to go there, price, service, and friendlyness is the best. Me and my girlfriend only buy cars from here, we both picked I recommend all my friends to go there, price, service, and friendlyness is the best. Me and my girlfriend only buy cars from here, we both picked up new cars on the same day. More
by DWIGHTBINNS
Employees Worked With
March 15, 2018
Routine service and sales consult Brandfon Honda is a first rate dealership. All aspects of the staff are friendly, courteous and professional. We have purchased 7 vehicles from them. Brandfon Honda is a first rate dealership. All aspects of the staff are friendly, courteous and professional. We have purchased 7 vehicles from them. The sales experience has been consistently efficient and satisfying. And the years of service have always been a good experience from communication to the actual work itself. I will buy my next car from Brandfon Honda. More
by STEVESADOWSKI
March 15, 2018
AWSOME I bought my 2005 car and I have been looking for a long time Joanne Panzo made this an amazing experience I have to also say Mr Gambardella worked ha I bought my 2005 car and I have been looking for a long time Joanne Panzo made this an amazing experience I have to also say Mr Gambardella worked hard and was very informative on my Loan options. More
by MTDIBENEDETTO
Employees Worked With
February 20, 2018
Easy and worry free I was not expecting to buy a car anytime soon but life happens. I walked in and was immediately greeted and set up with Manny. I told him what I was l I was not expecting to buy a car anytime soon but life happens. I walked in and was immediately greeted and set up with Manny. I told him what I was looking for and he gave me plenty of options and ideas. When I had narrowed it down he gave me plenty of space to think and figure things out. I never felt rushed or intimidated. They set up a financing option that worked for me on my budget. I found the car on Saturday and returned Monday to drive away with it. Great experience and found exactly what I was looking for. More
by Kmoran24
Employees Worked With
Billy Gambardella, Manuel Costas
February 13, 2018
No better feeling than getting a great deal and a great car Manny is the most trust worthy salesman I ever met in my life putting your business in his hands is a blessing from God. Come down and feel the experi Manny is the most trust worthy salesman I ever met in my life putting your business in his hands is a blessing from God. Come down and feel the experience for yourself it's euphoric. Believe it. More
by Dragonkong72
Employees Worked With
Manuel Costas
February 10, 2018
AMAZING!! I'm very happy with the purchase of my new car, thanks to Manny. The process of getting my car was as smooth as possible. Brandfon Honda has great cus I'm very happy with the purchase of my new car, thanks to Manny. The process of getting my car was as smooth as possible. Brandfon Honda has great customer service. I got exactly what I wanted from the color of my car to the monthly payment. I'm in love with my brand new Honda Civic. I had such an amazing experience that I will never go to another dealership. Thanks Manny!!! More
by KarlaL.
Employees Worked With
Manuel Costas
February 10, 2018
Very efficient and helpful staff I walked in at Brandfon Honda on a Sunday one hour before closing time and was assisted by Christina Zampedri. Two days afterwards, I took my new Hond I walked in at Brandfon Honda on a Sunday one hour before closing time and was assisted by Christina Zampedri. Two days afterwards, I took my new Honda suv home. Christina was efficient, gentle, easy going with all my demands, and soooo human! She made sure we got a great financing deal and after the purchase she kept on checking on us to make sure everything was ok (she even calls and asks about my week events that she remembers from casual chatting!!!). The place is great, with a sector to entertain the little ones while one does business. I was amazed of how quickly and smooth it was to buy and finance a brand new Honda, we did this in literally two days. Highly recommendable! More
by Anitar
Employees Worked With
Christina Zampedri
