Brandfon Honda

I was in need of a car, and my wife wanted a 2012 Honda Civic, preferably in Silver. I contacted the dealership by internet, and after a quick followup by Kathryn, I was able to place a deposit on a car fo Civic, preferably in Silver. I contacted the dealership by internet, and after a quick followup by Kathryn, I was able to place a deposit on a car for that weekend, only 3 days from when she was first contacted. The first time my wife and I were at the dealership was to close on the car and drive it home. Kathryn was great with showing the car's features, and Rob was perfect in completing the paper work, even with a late minute change. The followup to refund my credit card deposit, and a check refund for transfering plates, was done in a timely manner. I, we, would definitely contact Brandfon for any future vehicle needs. It was a pleasent buying experience, and that says a lot about the dealership. The owner even followup with a letter of regret that he couldn't be there that day, as well as a letter from the Parts department offering a discount on any future accessories for our car. I'd rate them higher but I have only had a buying experience. More

I tend to keep my vehicles forever because I dread the car buying experience. Every time I walk into a car showroom, I feel like I’m going to be mugged. I planned on going from a 12-year old mid-size s car buying experience. Every time I walk into a car showroom, I feel like I’m going to be mugged. I planned on going from a 12-year old mid-size sedan and a 20-year old full-size pickup to one vehicle and hadn’t kept up with the technology or makes and models. After researching everything from SUVs to sub-compact hatchbacks, I decided on a 2012 Civic LX sedan and requested E-Prices from several dealers. One dealer gave me a low quote that wasn’t so low after you read the fine print. The destination charge was not included and none of the additional fees were itemized as I requested. Another dealer would not give me a quote since the price changed from day-to-day. When I finally got a quote out of them, it was not in the ballpark. When I told the salesperson this, he asked me what I wanted to pay for the car. The same old song and dance I’ve heard for over 30 years. And then enters Kathryn Woodford at Brandfon Honda. Her quote was the best, all the fees were listed and no fine print. Her emails and phone calls were prompt and she encouraged me to call with any questions. She is knowledgeable, thorough, honest, and fun to work with. No games. No pressure. She continues to follow up with emails and phone calls after the sale. Matt Goodwin handled the paperwork and he was thorough, professional and made sure I understood everything. I never write reviews nor participate in surveys and polls. But this was such a pleasurable car buying experience, I want everybody to know. I highly recommend Kathryn Woodford, Matt Goodwin and Brandfon Honda. Thanks Kat, Matt and Brandfon Honda. More

This was my first new car purchase, so I needed a lot of direction and information. I got extremely good service at Branfon Honda. Both Matt Demarco and Matt Goodwin did an outstanding job walking me throug direction and information. I got extremely good service at Branfon Honda. Both Matt Demarco and Matt Goodwin did an outstanding job walking me through the process and being very thorough. I appreciate the great service and recommend anyone who is in the market for new car to go to Branfon Honda and work with both Matt Demarco and Matt Goodwin. Thanks again More

Excellent service - Was able to make an appointment for service the very next morning, car was ready when expected, maintenance options were explained. Waiting room has wi-fi, telephones, desks, coffee, T service the very next morning, car was ready when expected, maintenance options were explained. Waiting room has wi-fi, telephones, desks, coffee, TV, everything needed to work while waiting for service. More

my experience at brandfon should be used as a template for other dealers to follow, thanks to the efforts of kathryn woodford, the e-dealer at brandfon. for people who just want to buy a car with a price for other dealers to follow, thanks to the efforts of kathryn woodford, the e-dealer at brandfon. for people who just want to buy a car with a price known beforehand and the car specified, kathryn is a godsend; no-nonsense, friendly and professional to a fault. she's the reason i dealt with brandfon and if she's there, we'll be back. More

We were not kept appraised of the status of the car - which was a few weeks late. After complaining about it and being told that the car would be in by the next week. I called late friday and was told which was a few weeks late. After complaining about it and being told that the car would be in by the next week. I called late friday and was told the car was already there. Was also told that a message had been left but no message was received. When tried to schedule the pick up was told that the first three requested times were unavailable. When dealing with the business manager he was matter of fact, quick and asked that we give him a top rating. More

Visit went smoothly, everything was explained to me. The amount of time I waited for the car was exactly the amount of time Randy said it would take. amount of time I waited for the car was exactly the amount of time Randy said it would take. More

Brandfon Honda has always been able to service our car on very short notice and we are pleased with the ease and convenience. We purchased our Honda Fit through an estate and have always gone to Brandfon fo very short notice and we are pleased with the ease and convenience. We purchased our Honda Fit through an estate and have always gone to Brandfon for service. We are very pleased and will continue to go there as they are always helpful and polite when servicing our car. More

Staff are friendly and direct. I was given a time that my car would be done. I was called promptly when my car was done. Cashier was very nice. car would be done. I was called promptly when my car was done. Cashier was very nice. More