Brandfon Hyundai

My husband and I leased a beautiful new Tuscon Select Premium about a month ago at Brandfon Hyundai. We love the car so much, we decided to lease a second vehicle. Even though we have closer option, th Premium about a month ago at Brandfon Hyundai. We love the car so much, we decided to lease a second vehicle. Even though we have closer option, there was no question that we would be returning to Brandfon for car. From the initial phone call to driving off the lot, the employees were professional, accommodating, and kind. They were transparent and we felt no pressure in the friendly, warm environment. We were given the time we needed to discuss our options with Dennis, the sales manager. He helped us make a decision and there were no hidden fees. Dennis went out of his way to find a vehicle on the lot so we could drive away with it the same day. There were no Tuscons on the lot that matched what we were looking for, so Dennis found a higher model and gave us an exceptional deal. The sales and leasing consultant, Tyler, was very patient with us. He was extremely knowledgeable and spent time making sure that we felt comfortable. Tyler really seemed to prioritize a relationship with us, rather than just making a sale. He communicated with the service department, making sure our car was ready for us as fast as possible. Tyler spent time reviewing the car with us and going over all the features. He reached out the day after we got the car to ensure we were comfortable with the vehicle and its features, as well as setting us up on the Bluelink app so we could use all the technology that is available to Hyundai owners. Rafael, the business manager, went through the financing we us, making the most stressful part of the day when buying or leasing a car much more comfortable. He provided all the information to us in a clear manner, and just as he had with our last purchase, Rafael felt more like a friend than a businessman while still remaining professional. We left feeling comfortable and very happy with our lease agreement. My husband and I would absolutely recommend Brandfon as the dealership to use when buying a Hyundai. Our experience was excellent from start to finish. They handled us with a kindness and professionalism that is hard to find in the car industry. We would like to express our sincere gratitude to Brandfon Hyundai for a comfortable and seamless leasing experience. More

Safety Concern: Brandfon Hyundai Refuses to Rescind Lease on Biohazardous Ioniq 5 I leased a brand-new 2026 Ioniq 5 from this dealership on March 2026 with a faint order coming from the vent. When I calle on Biohazardous Ioniq 5 I leased a brand-new 2026 Ioniq 5 from this dealership on March 2026 with a faint order coming from the vent. When I called the sales person said it was a new car venting the filing of the metalic system--whatever--I hoped it would go away. With the warm spring weather, within three weeks, a putrid odor began blasting through the HVAC vents. Although on the phone, my concern was not taken seriously, upon inspection, Brandfon’s service department confirmed they "identified and removed a mouse nest" from the airfilter. The mouse had made a home in the airfilter of this car in the winter sitting in the middle of the showroom at Brandfon Hyundai as a showroom model. Despite this written admission of a rodent infestation in a new vehicle, Dealer Manager Corey Brandfon has refused a lease rescission or exchange. This is a vehicle sprayed with dead mouse debris and feces through the venting system and into the cabin, impossible to clean with non toxic chemicals according to the CDC. The dead mouse also harbor bacteria-- that researach papers documented-- that kills infected people by flooding their lungs. I cannot accept a vehicle where biological waste and allergens have been circulated through the entire ventilation system—this is a biohazard that "replacing a filter" does not fix. Instead of dealing with the consumer concern, the dealership sent a formal letter threatening to report my loaner vehicle as "stolen" and pursue criminal charges unless I take back the contaminated car. Using the threat of police involvement to intimidate a customer into accepting a defective, infested product is an appalling business practice. More

Even before purchasing a car here, I wanted to post a review based on the pre-sales experience I've had with this dealership, particularly Karen B., their BDC Sales consultant and my first point of conta review based on the pre-sales experience I've had with this dealership, particularly Karen B., their BDC Sales consultant and my first point of contact. Karen was transparent, affable and thoughtful. After dealing with bots, both AI generated and apparently human approximations who were mechanical in their responses, she was refreshingly human and genuinely helpful. I am not yet certain where I will buy a car so I can't speak to the post-sales experience (the only reason I omitted one star). But first impressions matter and this one was so positive, I felt compelled to share it. More

Just bought a 2025 Hyundai Elantra and I'm really happy with how everything went. I was coming from a 2020 Elantra, so I already liked the car, but the updates in the new model are really solid. The sta with how everything went. I was coming from a 2020 Elantra, so I already liked the car, but the updates in the new model are really solid. The staff made the whole process really easy — no pressure, no runaround. They were friendly, straightforward, and actually listened to what I was looking for. It didn’t feel like a sales pitch, just a good experience from start to finish. Big thanks to the team and our sales rep Jonathan for making it simple and stress-free. I’d definitely recommend them if you're in the market for a car. More

This dealership is the worst I have dealt with yet. I have never dealt with people so dishonest about their work. They lied about the work they did and produced what I am sure is a fake printed receipt I have never dealt with people so dishonest about their work. They lied about the work they did and produced what I am sure is a fake printed receipt as evidence. They lied about the price and lied about discounts. They overcharged for work that any dealership and repair shop would do for a fraction of their quote. Listen to the other reviews warning you to stay away and AVOID them at all cost. More

Excellent service. Super clean. Team dynamics are healthy and fun. They were on time and the waiting area clean/comfortable. Eric S. was my service advisor and did a Super clean. Team dynamics are healthy and fun. They were on time and the waiting area clean/comfortable. Eric S. was my service advisor and did a great job explaining everything as well as checked for any recalls. Very pleased and grateful! We have had nothing but great experiences with both our sales representative, Mike Brown, and the staff. Highly recommend! More

Brandfon Hyundai Service: quality work, pleasant people and atmosphere, and they don’t try to sell you work your car doesn’t need. and atmosphere, and they don’t try to sell you work your car doesn’t need. More