"I am a first time car buyer. i was in a recent accident..."
I am a first time car buyer. i was in a recent accident where my car was totaled. Between Joanne at Brandfon Honda & Lexi at Brandfon Hyundai, i was about to get a car on the road in a very short time. Both Joanne & Lexi were there for me at anytime of day to help me in a big decision at 22. I thank Brandfon Hyundai for being absolutely amazing!! Lexi is the BEST!!!!!
"Absolutely fantastic! They worked with me quickly and..."
Absolutely fantastic! They worked with me quickly and efficiently and I was able to get a lease for the car I wanted for the price I wanted in two days. They kept in contact with me before, during and after the lease and they've been great! And the car is fantastic! We've never owned a Hyundai before and we were very happy with the Tuscon! Really great ride and really great experience. All should feel confident going there.
Employees Worked With
Other Employees :
"First Time Car Owner"
Let me start by saying this was my first car purchase and I had Costco front the deal. John Evans is the most patient Sales Manager I have dealt with over the course of two months searching for cars from multiple dealerships and brands. He went through calculations with me over the phone answered all my questions BEFORE I even committed to going in and test-driving and then finally buying the car. It was a back and forth conversation over two weeks about costing, rebates, and taxes, etc. Alex was nice and sweet. The person you need to be extremely careful of is Wesley the guy that will handle your signing. The guy is rude and will make you feel like you are an idiot. If you are a first-time car buyer, bring a friend unless you have a very aggressive personality because you will need it to deal with Wesley. He is impatient and will degrade you. If you need the time to go through the calculations because it is your money and you want to know where it is going DO NOT expect him to treat you with respect. As mentioned above I did the calculations before going in, but apparently they were slightly off and I needed more guidance since it was my first time. More patience from Wesley was necessary after all it was HIS job to make sure I left with a car. If you are confused about something understand that you will have to keep pressing him to get the answer you are looking for because he will try to talk around it. Run the calculations right there step by step because some things are taxed and some things are not. Do not trust his word, read the fine print, and ask questions until you are satisfied. I was there for over 2 hours because I wanted to know everything especially when it came to the dollar amounts and the warranty. I am thankful that my first impression was with John because if I had met Wesley first I would have never walked in to buy a car from them.