I encountered a pleasant experience @ Brandfon Hyundai. I initially requested for a quote online and while it took them a little longer than expected to get back to me, once someone did get back to me, they were quick to answer my questions & provide the information I needed. I was quoted base MF rate, base residual value, nothing was marked up nor hidden. Every number figure was clearly stated on the quote sheet. When it came time to take personal delivery of the vehicle, I was greeted by John Evans in management & John Mercado in sales went over the vehicle with me. Wesley in the finance department helped finalize my paperwork. While he did offer me a vast array of after sale products, he was not pushy & explained each one in great detail. He clearly knew what he was doing, he didn't sound like he was reading off a scripted sales sheet. Overall, an extremely pleasant experience with all employees I had encounters with. I wished I lived closer so I can use them for service. I took a glance at their service area and it was busy yet extremely clean! Everything was neat & in order. The customers vehicles looked like they were being handled with great care while in the service department. I hope to do business with Brandfon Hyundai in the near future!