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Brandfon Hyundai

New Haven, CT

3.2
350 Reviews
There are numerous reasons why drivers choose Brandfon Hyundai. Proudly serving New Haven, Hamden, Milford, Stratford and Wallingford, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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115 Peat Meadow Road

New Haven, CT

06512

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Showing 350 reviews

December 09, 2015

Beyone the call of duty We went to return a Hyundai Sonata leased from a different dealer in a different state. The staff was unfailingly polite and helpful. Gave us lots of More

by SGordet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Langley, Marco Diraffaele
Dec 09, 2015 -

Brandfon Hyundai responded

Thanks for this great review of Marco, Brian, And Sue. We are glad that you enjoyed your visit and we are glad we were able to make you Happ!y!

December 06, 2015

car mom I bought a car from them before and as I was leaving told them I was looking for another car for my other son. Went home and got on the car fax again More

by car mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sylvia, and joe, Pete Zaniewski
Dec 07, 2015 -

Brandfon Hyundai responded

Thank you very much for your 2 car purchase in 3 days> We appreciate your business and glad you found us. We are a Family run business,, you know, you met Joe, who strives to be different. We hope you enjoy your cars!

December 04, 2015

New Elantra My wife and I purchased an Elantra last week at Quality. This was our 3rd Hyundai so we were already fans of the Hyundai brand. What was new for us wa More

by Bob Beatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2015 -

Brandfon Hyundai responded

Bob, Thanks for taking your time and giving us and Frank this great review. We are truly different here at Quality Hyundai and we are glad that you found that out and hope to keep you as a customer for many years to come. Thanks a again for your purchase!

November 26, 2015

Great experience. Everyone was great! Chris B was very easy to work with. Haven't purchased a new car in 13 years and this deal went very smooth and easy! Thank you. More

by INTEGLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bepko
Nov 30, 2015 -

Brandfon Hyundai responded

Thank you for your positive feedback! We are so glad that you decided to come to Quality Hyundai to find your next vehicle and that Chris could give you a pleasant shopping experience. We will pass your kind words onto him. Enjoy your new Hyundai and we look forward to seeing you again soon!

November 14, 2015

New car purchase My experience at Quality Hyundai was greater than expected. It was a pleasure working with the entire staff as they were really accommodating, friendl More

by Anthonyd117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ochman
Nov 16, 2015 -

Brandfon Hyundai responded

Thank you for your feedback! At Quality, we care about our customers and try to make their buying experience as pleasant as possible. We are so glad to hear that our staff could help you find the perfect vehicle. Enjoy your new Sonata and we look forward to seeing you again soon!

November 14, 2015

Best dealership to buy a car. I was not looking forward to shopping for a new used car. I went online to Quality Hyundai site. I had bought a new car there 13 yrs. ago. I was put i More

by betbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Zaniewski
Nov 14, 2015 -

Brandfon Hyundai responded

Thanks for this great review! We are glad you are happy with us and welcome back after 13 years!! We appreciate your loyalty!

November 14, 2015

Excellent Brian answered all my questions, offered services I did not think I would want, but when explained fully I added a few things. Very satisfied. More

by DAFERR0507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Langley
Nov 16, 2015 -

Brandfon Hyundai responded

We are so glad that Brian could help you find the perfect vehicle. We try to go above and beyond for all of our customers. Thank you for your kind words and please come visit us again soon!

November 09, 2015

Awesome No one looks forward to going and getting their car fixed but at Quality Hyundai from beginning to end everyone involved was knowledgeable and friend More

by Antpal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Daniels, Pete Zaniewski
Nov 09, 2015 -

Brandfon Hyundai responded

Thanks for your review of our great service department and Carla in particular! Carla is one of a kind, we love what she does for us and our wonderful customers and are glad you appreciate it!

Nov 11, 2015 -

Brandfon Hyundai responded

Thank you for your positive feedback! At Quality, we strive for 100% customer satisfaction. Carla is one of our most valued employees and we will pass your kind words onto her. We look forward to seeing you again soon!

November 07, 2015

Best place to buy and service a car I purchased a Hyundai Tucson in 2011 and the only reason I did not buy from them was they had none in stock at the time and I had to buy quickly becau More

by Barbara Coppola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The women in the service department., Pete Zaniewski, Chris Bepko, John Ochman, Marco Diraffaele
Nov 09, 2015 -

Brandfon Hyundai responded

Thank you for your positive feedback! At Quality Hyundai, we aim for 100% customer satisfaction. We are so glad that our team could help you find the perfect vehicle and provide you the kind of quality care our customers deserve. We look forward to seeing you again soon!

November 02, 2015

No means no!!! & Know means Yes!!! So I get a letter stating that my 2011 Sonata Sport was saught after and they'd like to buy it or at least the opportunity to. So I go in, meet Frank More

by Frank the tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ochman
Nov 06, 2015 -

Brandfon Hyundai responded

We are terribly sorry that you weren’t completely satisfied during your recent visit to the dealership. When you requested the keyless entry feature, this comes as part of a package deal with other features included. Unfortunately, we cannot sell individual features outside of the package and with all of these included in the vehicle, the price will be slightly increased. We are glad you could find the vehicle that was right for you and we are sorry if you felt that our sales team was anything but accommodating to you. Please feel free to contact our Sales Manager, Marco, at 203-315-2900 Extension 201 so we can further rectify the situation. We hope you will reconsider Quality Hyundai in the future.

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