My husband's worse nightmare is buying a car, However we had the pleasure of buying a 2018 Ford Explorer from Brandon Ford on September 8 and it was a pleasure. My husband went on line and this dealership had the type of car we were looking for. We had read to call a dealership before we travel there to ensure they actually have the car. Bob spoke with Russ Anderson, our salesperson, and he assured us the cars were actually there. After driving 2 1/2 hours we arrived at a huge lot of spotless cars. Russ Anderson was knowledgeable, helpful and personable in showing us the vehicles we were interested in. Their online prices and descriptions were real. He patiently explained all of the features including the Ford SYNC which was very helpful. We then went inside to see if we could make the deal with our trade in vehicle.
The showroom and was clean and even the bathroom was nice.There was coffee, water and snacks available. After minimal discussion we struck the right deal, receiving a fair price for our tradin.
The financial person was also great. She was efficient and friendly. In fact, I noticed that the employees working there, including the front desk area, actually seemed to be having a good day!
It was just a nice atmosphere.
I will return to this dealership in the future when I'm ready for my next car Highly recommend!
Bob and Marylou Belote