Brandon Honda

Worst detailed and service ever This has to be the most unprofessional place. They treat your car exactly like it's not theirs. I went in for a complimentary detailed when I purchase This has to be the most unprofessional place. They treat your car exactly like it's not theirs. I went in for a complimentary detailed when I purchased my new 2016 Honda Civic coupe. Which I waited for till the perfect weather. I might as well had waited to do it else where. When arrived at Brandon Honda by shuttle. I looked all around and saw a big crack on my windshield keep in mind my car is new just made the first payment last month and has been garaged kept. I don't even eat in my new car. My car just hit 2k miles. When I noticed that I went right in to show them what happened I was beyond pissed you couldn't imagine. While walking in I bumped into Grant Hopkin. He told me how are you doing. I explained not to good just brought my car in for detail and now windshield is cracked. He told me wow that's not good and walked away. Then I spoke with Carina who helped and tried to get things settled. Which she brought me to Erick Vogel. He also apologized and said they will try and take care of it. So they brought me home again and I waited and waited. Keep in mind I had my car dropped off at 930 a.m so time went by and by when shuttle was ready to pick me up he had got sent to macdill airforce base. They gave him wrong address when I live 5 mins away from dealership on falkenburg. It was now 6 o clock and they sent Carina to drop off my car at my home. While checking vehicle out i noticed still a crack on windshield and I can tell where they filled it in at. I spoke with grant after shuttle took me home second time he told me if it's not to your liking and you can notice I will replace windshield. So I called him and said well I need the windshield replaced I can notice it where they filled it and still see a crack. So he did say ok I will take care of it. But of course when I took his offer he started going into Science wind gravel and debris. Telling me that nobody in hais staff did that but will take care of it. While still throwing blame somewhat on me like if I did it. Even the young guy who took my vin down complimented how cool looking my car was and asked how long I had t and all. There was never ever a crack because I keep all my cars immaculant. Just to say I got in the only argument with Grant Hopkins and it's by far he worst experienced. I've been through this once already with my fiancé Lizamarie who bought a car from them a few months ago. She just finally got her tags like 1 month ago. After having car for a few months. The service and buy was horrible. As she still convinced me to buy a car their and all. But to get a complimentary service and to leave with negligence and roughness left on my car. Would of been better not to bring it in. So going in today I spoke with Carina and she didn't know anything about windshield after making a few calls she later comes to me while waiting for enterprise saying my car will be done tomorrow afternoon. When I spoke with Grant Hopkins last Thursday and told me when was a good time just to brush me off the phone to get my windshield replace. I told him Thursday is my day off and it gives you enough time order windshield and so. So she comes to me saying tomorrow it will be done somehow the order didn't go through which I know was a lie. They didn't put anything to begin with because they should of had everything Ready the day before I came in. It was a whole week. Worst service and wouldn't go to them for any service taking my service to Wesley Chapel after they fix my windshield. More

Thanks Don Negri was the best at helping me get me the car I wanted and needed. He worked with me for months to make sure I got the best deal. I will be reco Don Negri was the best at helping me get me the car I wanted and needed. He worked with me for months to make sure I got the best deal. I will be recommending all my friends and family to go to brandon Honda and see grant hocking and don negri!!! More

Excellent & professional staff I brought my wifes honda in for service and left with a Bmw for myself !Thanks for making a dream come true Eddie & Tony were very helpful. I brought my wifes honda in for service and left with a Bmw for myself !Thanks for making a dream come true Eddie & Tony were very helpful. More

Great salesperson Kayla was very professional and helped us achieve a price we thought unreachable. Thank you to all staff that helped. Donna from Palm Harbor FL Kayla was very professional and helped us achieve a price we thought unreachable. Thank you to all staff that helped. Donna from Palm Harbor FL More

Best car buying experience ever :) Tony was so personable. I felt like he really cared about getting me into a reliable vehicle and out of my old not so reliable car . Tony made me feel Tony was so personable. I felt like he really cared about getting me into a reliable vehicle and out of my old not so reliable car . Tony made me feel at home. Tony was open to explain any questions in detail that I had. Tony treated me and my family with kindness and respect. This was definitely the best car purchasing experience that I have ever had. Tony is a great asset to Brandon Honda. His customer service is excellent. More

2 New Vehicles in 1 Week! We visited Brandon Honda to trade in my lease of a 2014 Accord for a 2016 HRV. While completing this transaction we also fell in love with the 2017 We visited Brandon Honda to trade in my lease of a 2014 Accord for a 2016 HRV. While completing this transaction we also fell in love with the 2017 Ridgeline, so my husband returned with his 2013 CRV and traded it for this beautiful truck with lots of bells and whistles. We both worked with Symon Torok, who was a pleasure to work with, and we have already referred him to our friends. Thanks Symon for helping us make this a week to remember! More

Purchase of CRV I purchased a 2014 CRV here. The huge selection helped me find an "almost new" car that I was looking for. The overall process was fairly quick and I purchased a 2014 CRV here. The huge selection helped me find an "almost new" car that I was looking for. The overall process was fairly quick and efficient. More

Great experience at Brandon Honda I just purchased a used Accord at Brandon Honda. I had previously leased a CRV for 2 different lease terms and was ready to change it up. I contacte I just purchased a used Accord at Brandon Honda. I had previously leased a CRV for 2 different lease terms and was ready to change it up. I contacted Don Negri as he was my salesman for my last 2 leases. We talked over the phone and talked through different options for us. As always, he was very willing to help me and answer all my questions and work with me when I was changing my mind and not sure what I wanted to do. When my husband and I went to the dealership to look at the car everything was just as he told me over the phone. As a three time repeat customer to Brandon Honda I would recommend them any day. Specifically working with Don! More

Great experience! The buying experience was laidback, brief, and, surprisingly, enjoyable. Kayla made me feel incredibly comfortable throughout the buying process and w The buying experience was laidback, brief, and, surprisingly, enjoyable. Kayla made me feel incredibly comfortable throughout the buying process and worked hard to reach a deal that was acceptable and fair. More

Trade-in 2008 Nissan Quest to 2017 Honda HRV 5Dr LX. Salvador Manalili (salesperson) who diligently and patiently assisted us in buying our second brand new Honda from him. We came back to Sal because he Salvador Manalili (salesperson) who diligently and patiently assisted us in buying our second brand new Honda from him. We came back to Sal because he is very knowledgeable and accommodating during our buying process such as selection, test drive which mainly contributes to our decision making. Honestly, we are not prepared to buy that day before Thanksgiving but because of his Quality Assurance Manager Grant Hocking gave us a great deal. Grant was very helpful and stayed late to make it sure we get the car that we really wanted, he is very particular with the customer satisfaction. They are a great asset of Brandon Honda. More