Brandon Honda

Mr Eddie is such a patient person he doesn’t rush you and I love that about him, I really love my new car !! Thanks to Mr eddie I love that about him, I really love my new car !! Thanks to Mr eddie More

I purchased a 2021 Honda Pilot at the end of 2020 and part of my deal was a 100,000 mile extended warranty. After servicing my vehicle at Brandon Honda several times, I was informed that the warranty th part of my deal was a 100,000 mile extended warranty. After servicing my vehicle at Brandon Honda several times, I was informed that the warranty that I thought I had purchased had been canceled a couple of days later. When I realized this, I spent hours and hours with the finance department and eventually was given a 100,000 mile warranty at that time, which should still be valid. I was informed while at the dealership yesterday that this warranty was never activated. Clearly several mistakes were made and I expect this to be fixed immediately, before involving my attorney. More

I cannot say enough amazing things about my experience at Brandon Honda! I purchased my Mercedes GLS 450 yesterday, and from the moment I walked through the doors, the entire experience was exceptional! A Brandon Honda! I purchased my Mercedes GLS 450 yesterday, and from the moment I walked through the doors, the entire experience was exceptional! Aquile’s was absolutely incredible! He greeted me and my toddler at the door with waters and immediately made us feel welcomed and comfortable. He was attentive, efficient, and genuinely listened to exactly what I wanted. There was no unnecessary back and forth or wasted time. He understood what I was looking for and made it happen! Everyone at the dealership was absolutely wonderful. So kind, so sweet, and genuinely a pleasure to work with. Buying a car can sometimes feel overwhelming, especially with a toddler in tow, but they made the entire process so easy and enjoyable. I truly couldn’t be happier with my new Mercedes or my experience at Brandon Honda! If you’re looking for a dealership that genuinely cares about its customers, this is the place to go. And definitely ask for Aquile’s! He went above and beyond, and I couldn’t be more grateful! More

Soufi was amazing from start to finish. We were moving from overseas and he was always responsive and kept us in the loop. We were moving from overseas and he was always responsive and kept us in the loop. More

The experience at Brandon Honda was wonderful. The staff was friendly, kind and so easy to work with! Especially Stephanie and Edwin. Highly recommend and would definitely return in the future! The staff was friendly, kind and so easy to work with! Especially Stephanie and Edwin. Highly recommend and would definitely return in the future! More

Eddie made the whole process of buying a new car so seamless and easy I will definitely recommend him to anyone who needs a new vehicle! I never felt pressured and his personable nature made me feel ve seamless and easy I will definitely recommend him to anyone who needs a new vehicle! I never felt pressured and his personable nature made me feel very comfortable! Thank you Eddie you are the best! More

My experience with Brandon Honda was extremely disappointing, and I found the conduct of the sales and finance departments to be highly unprofessional. Although I appreciate that upper management disappointing, and I found the conduct of the sales and finance departments to be highly unprofessional. Although I appreciate that upper management ultimately became involved and helped resolve several of my concerns, the overall process was stressful, confusing, and time consuming. On September 17, 2026, my wife and I entered into a transaction for a new 2026 Honda Pilot Elite. We traded in our vehicle, provided a $4,000 down payment, and left the dealership believing that the financing terms presented to us had been finalized. The financing was later not completed as originally presented. We were asked to provide an additional $5,200 down payment, and several attempts were made to restructure the transaction, including consideration of my mother as a potential cosigner. The process became increasingly stressful for our family. Multiple credit applications and lender submissions were made, and we ultimately decided to unwind the transaction and return the Honda Pilot. After I escalated my concerns, I was contacted by Brett Morgan, CEO of Morgan Automotive Group; regional director Matt Mickelson; and general manager Sam Raabe. During this process, I also received insulting and unprofessional emails from Clayton Mieir, which made an already difficult situation even more upsetting. I appreciate Mr. Morgan, Matt, Sam, and controller Taylor Spring for their professionalism and assistance in resolving the financial aspects of the situation. Our original vehicle was returned, our $4,000 down payment was refunded, and an additional $1,320.61 in expenses was reimbursed. The CEO also provided compensation in response to the insulting emails and the way the matter was handled. However, I was also told that the dealership would only pay their retail for the tint installed on the vehicle. From my perspective, this raised concerns that I had overpaid for the tint and had been charged more than the service was worth. I felt taken advantage of by the outside company involved in providing that service. Which was absolutely not true! During our discussions, management acknowledged that the process had not been handled appropriately and indicated that the matter would be addressed through additional employee training. Although I appreciate upper management's efforts to resolve the situation financially, the experience raised significant concerns about the dealership's financing, communication, customer service, and vendor practices. I found the way the situation was handled by the sales and finance departments to be extremely unprofessional, and the insulting emails from Clayton further damaged my trust in the dealership. I recommend that anyone purchasing a vehicle carefully review all financing documents, confirm whether financing is final or conditional, verify the actual cost and value of any add on products or services, and ensure that all terms are clearly explained before leaving the dealership. I appreciate the assistance provided by upper management. However, based on this experience, I do not plan to purchase another vehicle from Brandon Honda. I hope the dealership uses this experience to improve its processes, employee conduct, and oversight of outside vendors so that other customers do not encounter similar difficulties. More

Mia listened well, she was very patient, helpful, and made me feel like family. I would recommend her to anyone who is looking to buy a car. made me feel like family. I would recommend her to anyone who is looking to buy a car. More

Eddie was incredibly thorough and helpful while my mom and I looked at cars. I thought I would be buying a sedan but because I have a bad back Eddie recommended we try an SUV and then, walked us through a and I looked at cars. I thought I would be buying a sedan but because I have a bad back Eddie recommended we try an SUV and then, walked us through all of our options. I ended up picking a CRV and loved it after test driving! Eddie got me a great price on my vehicle and gave me rubber floor mats instead of the cloth ones. Very great car buying experience! More

Everyone we ran into was extremely friendly. Our salesman, Liam, was very patient despite our walking the lot on a hot, humid day to find that ideal car with the features we wanted. Our salesman, Liam, was very patient despite our walking the lot on a hot, humid day to find that ideal car with the features we wanted. More