Brandon Honda

Worst experience everytime I visit. All smiles when purchasing a new car and a service package, but after you finalize everything its like "Ok bye, NEXT". They dont honor the service pa All smiles when purchasing a new car and a service package, but after you finalize everything its like "Ok bye, NEXT". They dont honor the service package that they offer. Says everything expired. Even payed services! Beware! More

Absolutely Do Not Recommend Brandon Honda – Ongoing Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had to return the car twice due to a strong gas smell and an ant infestation. While the dealership resolved the ant issue, the gas odor persisted. I was told a fuel pump was replaced the same day, but that turned out to be false—my service advisor later confirmed no work was actually done. A month later, the electronic parking brake (E-brake) warning light started coming on intermittently, affecting the interior dome lights. Despite the brake still functioning, I was repeatedly turned away due to service being “closed on weekends,” which is the only time I can visit due to work. When I finally got the vehicle in on April 23, 2025, I explained the issue clearly. Hours later, I was told the E-brake had activated during their inspection, and they could not release it. I was forced to pay for the repair on the spot or risk not getting my car back. I’m a single mother—this was not an option. Even after paying, the light and dome light issue persisted. Another advisor claimed coffee was spilled into the E-brake mechanism. I don’t drink coffee. Two weeks later, the E-brake warning light came back on, and I was told the new repair would cost $5,000. Despite repeated requests, they have not provided the Certified Pre-Owned (CPO) inspection report I’m entitled to. I was told they only visually check the E-brake button during inspections—not the internal components. That’s unacceptable and dangerous. I’ve spoken with multiple service advisors and even the general manager, Justin Jared. I was promised call-backs that never came. No one is taking accountability, and now I’m stuck with a vehicle that has ongoing electrical and brake system issues, which puts my children and me at risk. Do not trust Brandon Honda. They pushed me into a sale, gave false information, failed to follow warranty and CPO standards, and are now ignoring a serious safety issue. If I could give zero stars, I would. Stay far away. More

No son claros con el tema del valor final del auto y la cuota inicial. cuota inicial. More

My experience with Chris was good all things considered. The vehicle that I purchased had some significant damage to it. A hole and dent in the rear bumper and all the rims had significant curb rash with th The vehicle that I purchased had some significant damage to it. A hole and dent in the rear bumper and all the rims had significant curb rash with the passenger rear being the worst as well as not being able to locate the second key. I requested all of these issues be resolved but since it was Friday night and later in the evening Chris prepared a "we owe" form for the rims and the bumper and said he would find the second key or work something out. Hopefully he holds up those promises. Chris seems to be a standup guy. The Finance manager tried to slip past a warranty as usual. He also tried totally changing the agreed upon terms of the deal to add an additional 24 months of additional payments that would have meant an additional $13K and trying to talk me into it by saying oh this is what you agreed to and oh it simple interest, when I had initially agreed to a 60 month term. The FI manager made it sound like in order to get financing with their lender I had to buy the warranty and gap protection. Then I saw an additional fee for scotchguard, he said "oh it comes with the car" and quickly moved past the page. I plan to report this behavior to the attorney general. This basically amounts to theft. More

Noah was amazing but the other two gentlemen I dealt with I felt like I was getting the run around. One of them asked my father while I was on the phone with” is there a problem because I’m trying to help yo I felt like I was getting the run around. One of them asked my father while I was on the phone with” is there a problem because I’m trying to help you” That was unprofessional. More